At Amplifon Poland, we're currently looking for an Applications & Business Intelligence Lead to join our team in Łódź.
In this role, you'll be responsible for the development, maintenance, and continuous improvement of business-critical applications and Business Intelligence solutions, playing a key role in driving digital transformation, optimizing business processes, and implementing global IT standards and solutions.
Your Responsibilities
- Ensure the stability, performance, and continuous improvement of business applications supporting the company's operations and retail network.
- Partner with business stakeholders to deliver technology solutions that improve operational efficiency and support digital transformation initiatives.
- Lead the development and optimization of Business Intelligence, reporting, and data analytics solutions.
- Oversee system integrations, process standardization, and compliance with company policies and applicable regulations.
- Provide second-level support for local business applications and coordinate the resolution of critical incidents.
- Monitor application performance and identify opportunities for continuous improvement.
- Coordinate local initiatives and support the implementation of global IT projects and solutions.
- Manage relationships with external vendors and collaborate with local, regional, and global stakeholders to ensure business continuity and successful project delivery.
Your Profile
- Minimum 5 years of experience in IT Applications, Business Intelligence, or Data & Analytics.
- Experience delivering IT projects and partnering with business stakeholders in an international environment.
- Strong knowledge of SQL, reporting tools, and data analysis.
- Experience managing and enhancing business applications and CRM/ERP systems, preferably Oracle CRM & ERP.
- Good understanding of business processes, system integrations, and IT service management principles.
- Strong analytical and problem-solving skills, with the ability to translate business needs into effective technology solutions.
- Excellent communication and stakeholder management skills, with experience coordinating cross-functional teams and external vendors.
- Fluent English (minimum B2).
Your Working Environment
- International retail and healthcare environment.
- Collaboration with local and global IT teams, business stakeholders, and external partners.
- Development and support of back-office and front-office applications supporting Amplifon's network of clinics.
- Business Intelligence, reporting, and data analytics.
- Participation in international projects and global system implementations.
Technologies & Tools
- Oracle CRM & ERP and business applications supporting operational processes.
- Business Intelligence and reporting platforms.
- System integration and data management solutions.
- Microsoft ecosystem supporting data analytics and reporting.
What We Offer
- The opportunity to work for a company driven by a meaningful mission: helping people rediscover the full richness of hearing.
- A full-time employment contract with Amplifon, the global leader in hearing care solutions.
- A Monday-to-Friday schedule with fixed working hours, supporting a healthy work-life balance.
- Ongoing learning and career development opportunities through the Amplifon Academy.
- A collaborative, supportive, and inclusive working environment where teamwork and mutual respect are valued.
- A comprehensive benefits package, including private medical care for you and your family, group life insurance, and access to the MyBenefit platform (including MultiSport and MultiLife).
- Christmas benefits and seasonal gifts.
