£20,184 per annum
Permanent
Annualised hours
Make every drop of your potential count. Join our team. Based in Lincoln as a Water Connections Customer Advisor, to support the Developer Services Connections Manager in providing a comprehensive and seamless service to our customers.
In this varied role, you will provide a comprehensive and seamless service to our customers who require a connection to Anglian Water’s existing water infrastructure. You will be the first point of contact and responsible for ensuring that all customer communications are positive and constructive, ensuring customer satisfaction and that decisions are made with commercial focus.
You will handle customer calls and investigate and process email and postal enquiries based on customer or departmental demand. You will also be responsible for maintaining our management systems and running daily reports to identify completed inspections so jobs can be progressed to the contractors for connection completion for our customers.
As a valued employee, you’ll be entitled to:
What does it take to be a Customer Advisor?
Why Anglian Water?
Here at Anglian Water we are one of the leading providers of water and water recycling services in the UK and our organisation is an industry benchmark for quality and customer service. But what makes us unique is our commitment to providing the development people need to make a real difference. Our career opportunities provide on-going learning and professional development within a challenging work environment, which provides a vital service for our customers.
Closing date: 19th January 2021
Interview dates: Week commencing 1st February 2021
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Job details are sourced from the employer's original posting.
Open job postingAbout the company
Anglian Water is the largest water and wastewater company in England and Wales, providing services to more than six million domestic and business customers.