Integration & Training manager

Company

Overview:

AOSN (Animal Outpatient Specialty Network) is the nation's first network of specialist-led, outpatient-only veterinary hospitals. We bring together top board-certified specialists across dermatology, dentistry, ophthalmology, and more, giving them the support, infrastructure, and community to practice medicine at the highest level.

Position Overview:

The Integration & Training Manager is responsible for leading the operational, systems, and workflow integration of newly acquired veterinary clinics into the AOSN enterprise immediately following acquisition close. This role serves as the primary integration leader, ensuring a seamless transition of people, processes, technology, and operational standards while minimizing disruption to patient care, clients, and team members.

The Integration & Training Manager must possess deep expertise across enterprise systems, including Practice Information Management Systems (PIMS), Human Resource Information Systems (HRIS), merchant services platforms, payroll, scheduling, reporting tools, and other core business applications. This individual will also serve as a subject matter expert on AOSN workflows, policies, procedures, and standard operating practices, providing training and ongoing support to both newly acquired and established locations.

In addition to onboarding and integration responsibilities, the Integration & Training Manager will develop and maintain training materials, create system documentation, support continuing education initiatives, and identify opportunities for operational improvement across the organization. This position is 100% remote, with frequent travel (up to 100% at times) to practice locations for acquisition integrations, company meetings, and other projects.

Home office needs to be a compatible working environment and working hours while at home will be 8a-4p or 9a-5p based on your home time zone, unless other arrangements have been approved. Working hours will widely vary while traveling.