Location
This position is located at 2801 W. Big Beaver Rd., Troy, Michigan, 48084 United States
Role Summary
The Anthropologie Weddings Styling Associate contributes to a profitable and customer-centric environment by supporting the shop management and styling team in selling, service, and daily operating procedures.
Role Responsibilities
Customer Experience
- Acts as a brand representative reflective of the company values; facilitates sharing of product knowledge, current trends, and personal styling priorities to inspire the customer
- Drives a selling culture by providing support to the styling team and offering individual attention to customers; utilizes technology to provide a frictionless client experience
- Works alongside Stylists to foster ongoing relationships with clients through outreach and networking, appointment generation, service follow-up, and engagement through store events
Teamwork + Communication
- Contributes to overall team morale by being positive, confident, respectful, and helpful to others
- Collaborates with peers and leadership, sharing ideas with the team and actively participating in daily meetings, fit sessions, store initiatives, and brand focuses
- Exhibits a willingness to learn and actively participates in selling and service strategies to accelerate self-development and career progression
Visual + Business Operations
- Assists store leaders in maintaining a visually compelling store that is neat, clean and organized; supports weekly store objectives relating to customer service, outfitting, or styling
- Supports leadership and styling team with executing service and selling strategies to impact store goals and profitability; understands key metrics and how they contribute to the overall profitability of the shop
- Adheres to store’s safety standards, inventory accuracy, reduction of product loss, and upholds all company policy and procedures to support the profitability of the store
Role Qualifications
- Anthro and Anthro Weddings brand fan
- Experience in customer service
- Experience being a team player
- Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays
The Perks
URBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more! For additional information visit https://www.urbn.com/work-with-us/stores
Pay Range
Starting from USD $15.50/Hr.
