Field Service Engineer - North West

Manchester, United KingdomRemoteFull-timePosted 6d ago

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Job description

Plan and perform preventative maintenance and calibration activities in line with Anton Paar Corporate Service Standards, completing all required documentation accurately.
Diagnose and execute instrument repairs at customer sites (or in-house where required), providing detailed service reports.
Deliver remote technical support via telephone and online channels to customers and colleagues.
Collaborate flexibly with the wider service team to support large, multi-instrument contracts, including travel and occasional overnight stays.
Maintain car stock to KPI standards, ensuring efficient replenishment and maximising first-time fix rates.
Keep all tooling and test equipment in full working and calibrated condition.
Identify and generate sales leads for instruments and service opportunities during service visits.
Accurately record service activities, communications, and parts usage within the CRM system.

HNC (or higher) in an Engineering or science discipline – Electronics preferred.
Proven field service experience working on complex analytical instrumentation at customer sites.
Experience with systems utilising compressed gases, and potentially hazardous substances. Experience of working with low voltage DC, 230v single phase and 400v 3-phase systems
Ability to interpret scientific/analytical data and resolve technical customer queries.
Competence using standard electronic test equipment.
Strong organisational skills with clear written and verbal communication abilities.
IT literate, ideally with experience using CRM systems; proficient in MS Office applications. Self-motivated, flexible, and willing to travel with occasional overnight stays.
Full, clean UK driving license.

Attractive base salary plus company & performance related bonus.
Company car
A competitive package of benefits.
Potential for growth within a dynamic company.

Job details are sourced from the employer's original posting.

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About the company

Anton Paar

For our state-of-the-art precision manufacturing, we are looking for dedicated skilled professionals who enjoy working with technology, precision, and high-quality surfaces.You enjoy problem-solving, work with great attention to detail, and would like to contribute—together with a motivated team of experts—to the excellent quality and ongoing development of our high-tech measuring instruments? Then you are exactly the right fit for us.

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Industry: Manufacturing
Founded: 1922
Open roles: 234