Key Responsibility Areas:
- Knowledge custodian for the LOB
- Conduct T3 for the new hired trainers
- Prepare the team facilitate learning sessions and help reflect and improve practice through appropriate evaluation of the trainers and external customers.
- Planning and ensuring the execution of NHIPs and other training programs PAN India.
- Market visit & constantly work on process improvement.
- Deliver agreed client KPI goals.
- Training the ISDs at retail outlets.
- Prepare review decks and other required dashboards.
- Maintain the entire training data base for the LOB.
Ideal Candidate Profile (Essential Attributes)
- 3-5 years of work experience
- Graduate
- Prior DTH training experience
- Sales/Retail/DTH training (telecom) experience required
Other Attributes
- Should be able to multitask and handle complexity and ambiguity
- Should be able to handle a team of 10-15 trainers
- Should have above average communication and writing skills
All your information will be kept confidential according to EEO guidelines.
