Description: * Position function is as primary resource in handling customer contacts via telephone ranging from routine to complex.
* Delivers the highest quality customer service through the execution of responsiveness reliability, assurance/confidence, empathy, and professional impact on every customer interaction in a fast-paced pharmacy call center.
PRIMARY SKILL NEEDED: Recent in & outbound call center experience, even more important than Pharm Tech experience.
OTHER REQUIRED SKILLS:
* Responsiveness
* Attendance reliability is critical
* Ability to express assurance/confidence
* Ability to express empathy & professionalism
* Must show team-oriented, customer service focus
* Ability to identify process improvements highly desirable
* Must be self-directed
* Must have the ability to apply knowledge and skills learned in training
* PC skills in Windows-based applications needed
* Advanced verbal/written communication skills necessary
* Adaptable to change
Training license with the expectation to be fully licensed within 1 year from hire date.
Apply Now! Call me at 469-729-5756
All your information will be kept confidential according to EEO guidelines.
Job details are sourced from the employer's original posting.
Open job postingAbout the company
Apex Systems LLC, a division of On Assignment, is a staffing and services firm specializing in providing professionals for contract, contract-to-hire, and direct placements. Apex also offers recruitment solutions for other select professional skills and workforce needs