Are you ready to join a team that values your expertise and rewards your dedication? Apollo MedFlight is seeking a skilled Medical Insurance Collector to join our Patient Financial Services department. With competitive pay and enticing monthly bonus potential, this role offers the perfect opportunity to elevate your career while making a difference in the lives of our patients.
Why Choose Apollo MedFlight?
Competitive Compensation: Your hard work deserves recognition. We offer competitive pay that reflects your skills and experience, ensuring you're fairly compensated for your contributions.
Monthly Bonus Potential: Elevate your earnings with our monthly bonus program. Your exceptional performance will be rewarded with additional incentives, providing you with extra motivation to excel in your role.
Supportive Team Environment: Join a team that's dedicated to collaboration, communication, and mutual support. At Apollo MedFlight, you'll be part of a positive work culture where your talents are valued and appreciated.
A Day in the Life:
- Provide our patients and our customers with World Class service
- Update patient insurance, confirming eligibility and queue claims for billing
- Act in a professional manner and treat patients, co-workers, and leadership with respect at all times
- Make outbound calls and inbound calls for resolution of billing inquires to patients and payors
- Troubleshoot and identify patient billing issues
- Evaluate accounts from both an insurance and self-pay perspective
- Manage and work queues and worklists in billing system
- Data entry
- Team projects – handed out by team lead or supervisor
- Maintain expected performance metrics
- Other duties as assigned
The Background we are looking for:
- 2 - 3 years’ experience in medical collections
- Understanding and knowledge of medical payors from Private, Government, Workers Compensation, Auto and others
- Experience with medical billing software
- Able to work under pressure and meet strict deadlines and performance goals
- Demonstrated understanding of medical terminology
- Strong verbal and written communication skills
- Understanding of Revenue Cycle, AR follow up, Cash Follow, Denial management and or Self Pay role
If you're ready to take the next step in your career with a company that values your skills and offers competitive pay, monthly bonus potential, and opportunities for growth, we want to hear from you! Join us at Apollo MedFlight and be part of a team that's committed to excellence in patient care.
Please note that this position is available through two separate job requisitions: In-Person and Remote. Candidates should apply to the requisition that corresponds with their preferred work arrangement.
In-Person Requisition:
Work Arrangement: In-Office — This position is performed on-site at Apollo MedFlight. Candidates seeking a remote work arrangement should apply to the separately posted Remote Medical Insurance Collector requisition.
Minimum Qualifications
- High school diploma or equivalent.
- At least two years of collections, accounts receivable, or similar payment-recovery experience.
- Demonstrated experience making outbound collection or follow-up calls and maintaining professional persistence through multiple contacts.
- Strong written and verbal communication skills.
- Strong research, analytical, and problem-solving skills with exceptional attention to detail.
- Ability to manage competing priorities, meet deadlines, and work independently while maintaining accuracy and productivity.
- Proficiency with computers, web-based portals, email, and standard office applications.
Regular and reliable attendance and availability during assigned working hours.
Preferred Qualifications
- Two or more years of medical insurance collections, medical billing, denial management, or healthcare revenue cycle experience.
- Experience working with commercial insurance plans, Medicare, Medicaid, workers’ compensation, or other third-party payers.
- Knowledge of claim forms, remittance advice, EOBs, denial codes, appeals, timely filing requirements, and payer portals.
- Experience with high-dollar, complex, emergency medical transportation, or air ambulance claims.
- Experience using medical billing, practice management, EHR, or work-queue systems.
- Medical billing or coding certification, such as CPB or CPC.
