Key Responsibilities:
Operations & Guest Experience
- Oversee day-to-day restaurant operations to ensure smooth service during all shifts
- Maintain high standards of food quality, presentation, hygiene, and customer service
- Handle guest feedback and complaints promptly to ensure resolution and retention
- Ensure compliance with Dubai Municipality, HACCP, and brand SOPs
Team Leadership
- Recruit, train, schedule, and motivate FOH and BOH teams of 15+ staff
- Conduct regular briefings, performance reviews, and coaching to meet KPIs
- Manage staff attendance, leave, and labor costs in line with budget
- Foster a positive, high-performance culture with low turnover
Financial & Business Management
- Drive sales growth and manage P&L, COGS, and controllable expenses
- Monitor daily sales, inventory, and wastage; implement cost-control measures
- Prepare weekly/monthly reports on sales, labor, and stock variance
- Execute local store marketing initiatives and upselling strategies
Administration & Compliance
- Ensure all licenses, permit, and staff certifications are current
- Maintain accurate cash handling, POS reconciliation, and petty cash records
- Coordinate with suppliers, facilities, and central teams for maintenance and procurement
- Uphold brand standards, visual merchandising, and safety protocols
Requirements:
- Experience: 3-5 years as Restaurant Manager in UAE/GCC, casual or QSR dining preferred
- Education: Bachelor’s in Hospitality Management or related field is a plus
- Skills: Strong leadership, P&L management, inventory control, POS systems knowledge
- Certifications: HACCP Level 3, PIC certification, Basic Food Hygiene required
- Languages: Fluent English required; Hindi is an advantage
- Traits: Guest-obsessed, hands-on, able to work weekends/holidays, valid UAE driving license a plus
About Us
“Apparel Group is a global fashion and lifestyle retail conglomerate residing at the crossroads of the modern economy – Dubai, United Arab Emirates. Today, the Apparel Group caters to thousands of eager shoppers through its more than 1750+ stores and 75+ brands across all platforms employing 17,000 multicultural staff covering four continents.
Apparel group has carved its strong presence not only in the UAE, Kuwait, Bahrain, Oman, and Saudi Arabia but opened thriving gateways to market in India, South Africa, Singapore, Indonesia, Thailand and Malaysia. Additionally, clear strategies are in place to enter emerging markets such as Hungary, Pakistan, Egypt and Philippines. Also, Apparel Group provides customers the experience of shopping from the comfort of their own home with ease and convenience via our E-Commerce site 6thStreet.com
Apparel Group Operates Brands from around the world, originating from USA, Canada, Europe, Australia, Asia and include leading names in Fashion, Footwear & Lifestyle such as Tommy Hilfiger, Charles & Keith, Skechers, Aldo, Nine West, Aeropostale, Jamie’s Italian to name a few and other key brands include Tim Hortons, Cold Stone Creamery, Inglot, Rituals etc..
The Apparel Group owes its amazing growth to the vision and guidance of its dynamic Chairman, Nilesh Ved, who has taken the company from strength to strength since its inception in the last two decades.”
