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    AQ

    Aqua Voice

    Artificial Intelligence

    Customer Success Lead

    San Francisco, United StatesHybridFull-time$130k – $210k / yearPosted 1mo ago
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    Job description

    About Us

    Aqua Voice is building the voice input layer for the age of AI. We train our own models and build deep OS integrations because doing voice well requires controlling the entire stack.

    The way people work is changing. IC work is over; you manage AI agents now. This type of work is wonderfully suited for voice.

    We aren't building conversational agents. We believe the most natural way to interact with your computer is voice in text out (VITO). We believe that voice belongs at a level above the application, and that a small company can win by pushing the envelope.

    We are applying relentless energy to this opportunity and the results so far have been good. We hope you will join us.

    The Role

    You'll own the customer relationship from activation through renewal.

    - Onboarding: Voice is a behavior change. You'll help users build new habits and get to value quickly.

    - Retention: Monitor usage patterns. Reach out when something's off.

    - Expansion: We have individual users at companies who could become team deployments. You'll identify and pursue those opportunities.

    - Feedback: You're closest to users. Product decisions will be informed by what you learn.

    We're early. You'll define how we do this, not inherit a playbook.

    What We're Looking For

    - 3+ years in customer success, account management, or similar

    - Comfortable with technical products and users who expect depth

    - Strong writer—most communication is async

    - Experience with prosumer or developer-focused products is a plus

    Job details are sourced from the employer's original posting.

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    AQ

    About the company

    Aqua Voice

    Aqua Voice is building the voice input layer for the age of AI, training their own models and building deep OS integrations. They focus on voice-in-text-out (VITO) interactions for managing AI agents.

    View all Aqua Voice jobs
    Industry
    Artificial Intelligence
    Open roles
    7

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