The Solution Development Consultant provides senior solution consulting and digital transformation expertise, translating complex customer business challenges into innovative, scalable, secure, and commercially viable digital platform solutions. The role bridges customers, Sales, Product, Architecture, Engineering, and Delivery teams, leading solution development from opportunity shaping and customer discovery through proposal, solution design, and transition to delivery.
The Consultant acts as a trusted advisor to senior customer stakeholders, ensuring solutions deliver measurable business value, align with product and technology strategy, and meet functional, technical, commercial, security, and scalability requirements.
Responsibilities
- Analyze customer business challenges, requirements, operating models, and technology environments to identify transformation opportunities.
- Design end-to-end digital platform solutions, solution blueprints, and high-level architectures.
- Define solution scope, assumptions, dependencies, constraints, integrations, infrastructure, data flows, APIs, and interoperability requirements.
- Recommend fit-for-purpose technologies and digital capabilities considering functionality, scalability, security, performance, cost, and time-to-market.
- Ensure solutions comply with enterprise architecture, cybersecurity, and technology standards.
- Develop scalable, reusable solution components, reference architectures, and accelerators.
- Lead customer discovery workshops, requirement gathering, validation sessions, and solution discussions.
- Identify customer pain points and translate business priorities into actionable solution concepts.
- Present solution architectures, value propositions, implementation approaches, and demonstrations to business, technical, and executive stakeholders.
- Act as a trusted advisor throughout the solution development lifecycle.
- Partner with Sales and Business Development teams to shape opportunities and develop winning solution strategies.
- Lead or contribute to RFP, RFQ, tender, proposal, and proof-of-concept activities.
- Develop technical proposals, solution documentation, implementation approaches, SOWs, solution sizing, and effort estimates.
- Provide technical and commercial inputs to pricing, cost models, business cases, and value propositions.
- Support customer clarification sessions and solution-related negotiations.
- Align customer requirements with existing products, platforms, and capabilities.
- Identify capability gaps, product enhancement opportunities, and reusable platform components.
- Provide customer and market insights to Product Management to support roadmap prioritization.
- Contribute to industry-specific solutions and differentiated product propositions.
- Lead solution handover to Engineering and Delivery teams, ensuring solution intent, scope, architecture, and requirements are maintained.
- Participate in design reviews, implementation clarifications, UAT, and solution validation as required.
- Identify delivery risks and dependencies and incorporate lessons learned into future solutions.
- Monitor emerging technologies, cloud platforms, digital trends, competitors, and industry best practices.
- Evaluate new technologies and recommend innovative solutions aligned with market and customer needs.
- Maintain solution documentation, architecture diagrams, templates, reference materials, and knowledge repositories.
- Ensure solution development follows organizational governance, quality, architecture, and security standards.
- Coordinate with Sales, Product, Architecture, Engineering, Cybersecurity, Cloud, Delivery, Customer Success, Finance, and other stakeholders.
- Integrate multidisciplinary inputs and resolve solution dependencies to develop cohesive customer propositions.
- Provide senior-level technical and business guidance throughout opportunity development
Qualifications
Education:
- Bachelor's degree in Computer Science, IT, Information Systems, Software Engineering, Engineering, or a related discipline. A master’s degree is considered an advantage.
Relevant certifications in TOGAF, AWS / Azure / Google Cloud Architecture, ITIL, CBAP, PMP / PRINCE2, or Agile / Scrum are an advantage.
Experience:
- 12–16 years of experience in IT, digital platforms, enterprise solutions, technology consulting, solution architecture, or digital transformation with 8+ years in solution consulting, solution architecture, business consulting, or pre-sales.
- Proven experience designing enterprise-scale digital platform solutions and translating complex business requirements into technology solutions.
- Strong experience engaging customers, senior stakeholders, and executives.
- Proven experience with RFP/RFQ/tender responses, technical proposals, SOWs, solution sizing, and commercial inputs.
- Experience working across Product, Sales, Architecture, Engineering, Delivery, and Customer Success teams.
- Experience developing reusable solution patterns, accelerators, or reference architectures is preferred
Multi-industry and complex enterprise environment experience is advantageous.
Skills & Competencies:
- Strong understanding of cloud platforms, enterprise applications, APIs, integration architectures, data, and modern digital technologies.
- End-to-End Solution Design, Enterprise Architecture, Cloud Solutions, Integration Architecture, APIs, Digital Platforms.
- Business Analysis, Requirements Management, Digital Transformation, Process Analysis, Value Creation.
- Opportunity Shaping, RFP/RFQ/Tenders, Proposal Development, SOW Development, Solution Estimation, Pricing Inputs, Business Cases.
- Customer Advisory, Executive Engagement, Workshop Facilitation, Presentation, Negotiation, Influencing.
- Cloud, APIs, Enterprise Integration, Data Architecture, Cybersecurity Principles, Emerging Technologies
- Market Intelligence, Competitive Analysis, Technology Assessment, Solution Strategy, Product Alignment
- Solution Handover, Design Reviews, UAT Support, Risk & Dependency Management
- Analytical Thinking, Problem Solving, Innovation, Communication, Collaboration, Business Acumen, Commercial Awareness
