Mortgage Loan Disbursement Specialist

• Hybrid work schedule
• Paid vacation, personal, sick, holiday, volunteer & birthday time off
• 401(k) with 6% match and 4% profit-sharing contribution
• Top-notch health insurance, dental, and vision
• HSA, Flexible spending plans, life insurance, and short-term/long-term disability coverage
• Employee Assistance Program to prioritize your wellbeing
• Loan and mortgage discounts + higher rates for savings products

Starting Wage: $21.00/Hour, based on experience

Location: Kalamazoo, MI

About The Role

The Mortgage Loan Disbursement Specialist supports a smooth mortgage experience by reviewing closing documents, preparing loans for servicing, completing disbursement activities, and ensuring post-closing requirements are met accurately and on time. This detail-oriented position collaborates with title companies, members, and mortgage staff to maintain complete, compliant, and well-organized loan files.

Where You’re Headed

Start your Arbor journey at Mortgage Loan Disbursement Specialist and grow right where you are – Specialist II growth track promotions possible (with a pay increase). With advancement opportunities and access to internal openings in departments like lending, marketing, IT, HR, and finance, your future is full of possibility.

What You’ll Do

• Review and maintain mortgage closing packages.
• Prepare, transfer, and verify loan data between origination and servicing systems.
• Complete loan funding, escrow setup, PMI activation, and related transactions.
• Resolve post-closing, underwriting, documentation, and quality control items.
• Process servicing updates, construction draws, payment setup, and loan conversions.
• Collaborate with title companies, members, and mortgage staff to resolve issues efficiently.

Is This You?

• High school diploma or equivalent
• Strong computer and application skills
• Strong oral and written communication skills
• Ability to successfully organize, prioritize, and manage multiple responsibilities
• Ability to perform repetitive, detail-oriented tasks accurately
• Strong interpersonal skills and ability to build collaborative relationships
• Professionalism in conduct, communication, and appearance
• Ability to be registered under the SAFE Act required
• Ability to be bonded
• Preferred But Not Required: Associates degree or equivalent combination of education/experience, financial services experience, retail mortgage lending experience, mortgage servicing software experience

Why Join Arbor?

For over 90 years, Arbor Financial Credit Union has helped members and employees thrive. We’ve built a workplace grounded in our core values: Work Together, Do the Right Thing, Be Creative, and Have Fun. Here, you’ll enjoy meaningful work, growth opportunities, caring teams, and great benefits. Visit our website to discover what makes us exceptional and apply in minutes: www.arborfcu.org/careers.