Account Executive - Supply

Title: Account Executive, Supply Location: Reports to: Director of Sales, Supply

About Arc Beverage Arc is a rapidly growing and established Packaging supplier to the beverage industry. Serving the brewery, cider, emerging or established brands and co-packers of North America. Our customer is anyone who is producing/manufacturing beverages for themselves or on behalf of other brands. Our service caters to customers with more complex supply needs. Arc’s customers are focused on making and selling their products and don’t have the time, the resources or the full spectrum expertise to be coordinating their packaging supply chain. Wildpack offers a simple, responsive, all-in-one option to purchase everything they need to package. We offer premium packaging at World Class pricing.

Our Sales team is constantly searching for people who combine the aptitude and the attitude to service the Arc customer base and showcase why working with Arc will be a competitive advantage to new prospective customers. Our ideal candidate is committed to delivering high quality service with high-performance results. Bring an entrepreneurial spirit and come grow your career in a fun, inclusive, and established business that is supportive with lots of opportunity for advancement.

About the role

The Account Executive on our Supply Sales team located in the US or in Canada is an integral part of our Sales Team (new business).  You are self-motivated and have experience with B2B sales, you enjoy the search for the right companies to partner with, love getting on the phone or into meetings with your clients and can juggle various tasks in a way that your customer’s love you for. You will create and maintain long-term, trusting relationships with your customers and work as the primary point of contact to enhance and strengthen our relationships with these accounts ensuring Arc and the client’s growth.  

A day in the life: What you do

• Make initial outreach, manage sales cycle and close sales orders on new and prospective accounts 
• Ensure an excellent reputation for service with a focus on customer retention, resulting in repeat business and contract renewal 
• Represent Arc on sales calls and presentations and travel to client’s offices as needed 
• Schedule plant walk-throughs with new or prospective clients at our vendor’s facilities as needed 
• Prepare and negotiate customers’ proposals/contracts 
• Strive to meet given budget guidelines, as presented by customers 
• Increase account revenue and identify new business opportunities 
• Analyze changing market demands and develop or revise strategies to respond to recurring client concerns 
• Deepen relations between Wildpack and the customer to identify current and potential pain points 
• Resolve customer concerns quickly, cost-effectively and whenever possible, proactively 

• Build a professional network to identify potential clients 
• Communicate, update, and maintain contact with all clients regarding the status of projects 
• Create, update, and manage client’s documents in an accessible folder 
• Work with internal teams and clients on all aspects of the projects including on-boarding, artwork development, additional packaging requirements, and production 
• Provide advice and guidance to clients regarding business development opportunities and areas for strategic growth 
• Schedule and conduct account reviews, including the construction of customer success plans for top clients, to strengthen satisfaction and build repeat customers 
• Work with marketing to ensure vendors work to Arc capabilities 
• Work with assigned Customer Success Manager  

Qualifications: What you know

• 4+ years of Sales experience in the packaging industry
• Passion for sales! You love cold calling, you love hunting those deals down + you love building that connection
• Knowledge of the beverage packaging space; cans, paper packaging, beverage manufacturing and related experience
• Experience working with beverage brands 
• Proficiency with Microsoft products including Excel, Word, Outlook, Planner etc.
• Advanced knowledge of CRM (Hubspot)

Must haves: What you bring

• Works well in group problem solving situations 
• Strong internal and external communication skills, both via email and phone 

• Ability to speak clearly and persuasively in positive or negative situations 
• Ability to respond clearly, concisely, and promptly to questions/requests via phone or email 
• Ability to present information in both one-on-one and small group situations 
• Excellent organizational and time management skills 
• Ability to establish priorities, work independently, and proceed with objectives with little supervision 
• Strong attention to detail, demonstrating accuracy and thoroughness 
• Adaptable to changes in the work environment 
• Punctual and dependable 
• Strong customer service skills 
• Ability to work on multiple projects at one time 

Values; Who you are 

Problem Solver

Grit 

Team Player

Energy

Your benefits: What you get

 We invest in our people, support their growth through mentorship, professional development, and education opportunities. We strive to offer a work-life balance, creating a culture that is people-focused and fun. Here are some of the benefits you can expect as part of our team: 

• Salary based on experience + lucrative commission structure 
• Medical, Dental and Vision Insurance 
• Unlimited Paid Time Off + Company Holiday Schedule  

We are an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.