NOC Specialist – Routing & Switching (Aruba / Juniper / Fortinet)

Department: MSP & NOC Operations

Job Title: NOC Specialist (Experienced)
Location: Mexico City

Mexico’s SAT: Registered with (Tax Administration Service).  Should have a Mexican RFC tax ID.
Position Type: Full-Time

Language: Fluent English (Required)

Currency: Paid in MXN

Full-Time | Network Operations Centre

Arcadion is scaling its Network Operations Centre (NOC) to support critical infrastructure, smart-building systems, enterprise networks, and secure cloud connectivity for clients across Canada. We are seeking skilled NOC Specialists with strong routing and switching experience — particularly with Aruba, Juniper, Fortinet, and ideally Cisco — to join our front-line network engineering team.

If you take pride in exceptional uptime, love solving complex network challenges, and want to work with modern, mission-critical network technologies, we want to hear from you.

What You’ll Do

• Monitor and manage multi-site enterprise networks from our Ottawa NOC
• Troubleshoot and resolve layer 2–3 network incidents with urgency and precision
• Configure, maintain, and optimize switches, routers, SD-WAN, wireless, and firewalls
• Work hands-on with Aruba Central / CX switches, Juniper EX/SR, Fortinet firewalls, VPNs & security policies
• Participate in capacity planning, incident response, root cause analysis, and change requests
• Support integrations connected to cloud services (Azure/AWS), OT/IoT, VoIP, CCTV, Access Control
• Document topology changes, update network diagrams, and track device lifecycle
• Collaborate closely with SOC, Field Services, and Infrastructure teams
• Participate in a rotating 24/7 on-call coverage schedule

What You Bring

✔ 2–5+ years in Network Operations, NOC/L2–L3 support, or enterprise networking
✔ Strong experience with Aruba, Juniper, Fortinet (config, deployment, troubleshooting)
✔ Solid understanding of routing & switching protocols: VLANs, BGP, OSPF, STP, VRRP, ACLs
✔ Familiarity with wireless mesh networking, PoE switching, fiber uplinks, VPN tunnels
✔ Ability to interpret monitoring dashboards, performance metrics, SNMP traps, logs
✔ Customer-focused communication & strong documentation skills

Nice to have:

• Cisco Catalyst/Meraki experience
• Certifications: ACSP/ACMP, JNCIA/JNCIS, NSE4+, CCNA/CCNP
• Network automation fundamentals (Python, Ansible)
• Experience in MSP, mining, industrial, campus, or distributed site environments
• Bilingual (English/Spanish/French)

Why Join Arcadion

• Work on cutting-edge networking across smart infrastructure and cyber-secure environments
• Career advancement into Network Engineering, Architecture, or Cyber roles
• Competitive compensation + benefits + paid training
• Innovation-first culture with a focus on continuous learning and certifications
• Work on networks supporting AI, mining automation, OT/XIoT, and mission critical network services

Be part of a team powering reliable, secure connectivity for industries of the future.