Over the last 20 years, Ares’ success has been driven by our people and our culture. Today, our team is guided by our core values – Collaborative, Responsible, Entrepreneurial, Self-Aware, Trustworthy – and our purpose to be a catalyst for shared prosperity and a better future. Through our recruitment, career development and employee-focused programming, we are committed to fostering a welcoming and inclusive work environment where high-performance talent of diverse backgrounds, experiences, and perspectives can build careers within this exciting and growing industry.

Job Description

Primary functions & responsibilities:

Process Improvements

• Collaborate with stakeholders across operational teams to understand workflows, identify team-specific and intersectional opportunities for improvement, and translate requirements into development-ready enhancements
• Bridge the gap between the business and technology to effectively execute on stakeholder-driven system enhancements from documenting requirements through testing to final release
• Help to design, document and execute User Acceptance Test plans to validate enhancements as well as periodic regression testing to validate end-to-end business workflows, ensure functional requirements and performance standards and surface any defects post release
• Help to standardize processes and increase adoption through change management efforts, including by creating clear documentation for workflows, SOPs, and system processes, including maintaining an internal knowledge base and cross-functional training, as requested

Data, Reporting, AI

• Collaborate with stakeholders to identify and document key data related to their processes
• Analyze data sets across stakeholder workflows and systems to identify opportunities for standardization, including documenting stakeholder or related system data dictionaries, use cases and opportunities for unifying data initiatives to ensure data integrity
• Document reporting requirements and related data, including sourcing, ownership, definitions, and maintenance of knowledge base to ensure consistent data usage
• Work with stakeholders and technology to identify, document, and implement use cases for AI tools across systems, including automation, self-service portals, data and reporting to increase efficiency and speed to execution
• Support data integration efforts across systems, including analysis, audits and backfill projects, as needed

Qualifications

Education:

• BS/BA with degree in Accounting, Economics, Finance, or General Business preferred, with outstanding academic record

Experience and Skills Required:

• 5 to 8 years of relevant work experience in a business process analyst or project coordinator role, preferably within the asset management industry
• Proven ability to effectively translate and document business and technology requirements and adjust communication style to fit the audience
• Strong problem-solver with ability to identify and resolve issues before they become issues
• Self-motivated and able to operate independently, proactively seeking clarity in ambiguous situations
• Highly adaptable and able to pivot quickly in response to changing priorities
• Analytical thinker with proven history of surfacing actionable insights to inform prioritization of process and data improvements across systems and enhancement requests
• Highly adaptable and able to reassess and pivot in response to quickly changing priorities
• Familiar with Agile, Scrum or other iterative product management style
• Able to leverage excellent interpersonal and inter-cultural skills to drive execution and adoption of new systems and processes

Strongly Preferred:

• Experience in the asset management industry, legal and/or fund operations a plus
• Demonstrable knowledge of workflow, data mastering and other business applications within the corporate tech stack: Salesforce, DealCloud, Coupa, Sharepoint, GEMS or equivalent
• Experience with APIs, SQL, XL Connector, Power Automate

Reporting Relationships

Vice President, Fund Launch, Onboarding and Wind Down

There is no set deadline to apply for this job opportunity. Applications will be accepted on an ongoing basis until the search is no longer active.