The consultant will perform the following tasks/services:
- application installation, configuration and administration in production and non-production environments;
- application monitoring, performance tuning and continuous improvement of the efficiency and quality of service;
- applications support and maintenance activities such as incident, change, release and problem resolution;
- writing and validating application procedures manuals, including troubleshooting guides, backup and restore plans;
- automating administrative procedures for recurring system administration activities and provide installation and technical support documentation where required;
- contributing to the structuring, maintenance and development of the technical knowledgebase supporting the ICT Operations activities;
- reporting on application availability, performance, capacity and overall usage where required.
- Bachelor's degree plus 9 years of relevant experience.
- Presents excellent command of English, at least at B2 level.
- Minimum of 6 years of experience working as an IT professional in mid/large IT infrastructure environments, including deployment, support and maintenance of applications.
- Minimum of 5 years of experience working as an IT professional in the area of application administration.
- Minimum of 2 years of experience with micro-services, container orchestration and container-based stacks such as Docker or Kubernetes.
- Minimum of 2 years of experience administering and supporting Elasticsearch.
- Minimum of 5 years of experience working with enterprise Microsoft or Linux server solutions.
- Good knowledge of the deployment and administration of Elasticsearch clusters.
- Good knowledge of micro-services, container orchestration and container-based stacks using Kubernetes, Helm charts, Docker and Rancher.
- Good knowledge of configuration management concepts and technologies (e.g. Puppet, Ansible, Chocolatey).
- Good knowledge of shell and/or PowerShell scripting.
- Good knowledge of ITIL, including the incident, change and release management processes.
Desirable:
- Minimum of 2 years of experience working with Public or Hybrid Cloud services and solutions (AZURE or AWS).
- Good knowledge of DEVOPS.
- Good knowledge of relational databases (e.g. MS SQL, PostgreSQL) and how they interact with applications.
- Good knowledge of Kong API Gateway.
- Good knowledge of Public or Hybrid Cloud services and solutions (Azure or AWS).
- Certifications in the above mentioned technologies.
