Who We Are Aria Care Partners is the national leader in providing onsite dental, vision, hearing, and podiatry care to over 3500 long-term care and skilled nursing facilities across 25 states. Aria Care Partners believes that our clinicians should be able to focus on providing the best, most comprehensive care for their patients. Our clinicians visit different skilled nursing communities daily, bringing life-affirming care to an underserved population.
Our Success Our business model, innovation, customer support and teamwork deliver an unparalleled customer experience, resulting in a customer satisfaction rating of over 98%. Executing this strategic philosophy resulted in rapid company growth with revenue increases of 25%-30% annually over the last 4 years, nearly doubling the size of the company. Our Values and Mission Company values include caring fully for our customers and fellow employees, striving for excellence and continuous improvement, and excelling through the power of teamwork and collaboration.
At Aria Care Partners, our mission is to enrich the quality of life for every resident with passion and compassion. Working at Aria Matters!
About the Role
The Vice President of Clinical Operations serves as the senior operational leader for clinical operations, accountable for day-to-day execution, operational readiness, financial discipline, and continuous improvement across the care delivery models.
The role
acts as the bridge between executive leadership, care delivery, clinic teams, product/technology partners, legal, marketing, and external stakeholders to ensure that strategic priorities translate into consistent, measurable, and patient-centered operations.
What You’ll Do
Lead, manage, and optimize the day-to-day operations of the Dental, Vision, Audiology, and Podiatry service lines, ensuring that services are delivered effectively and efficiently across all departments in support of the organizational mission and vision Work closely with leadership team to translate operational strategies with organizational goals into fiscally responsible and patient centered delivery. Lead the implementation of key initiatives to improve patient care, operational workflows and service delivery Lead the planning and execution of key projects and strategies, ensuring timelines, budgets, and resources are managed effectively to achieve desired outcomes Analyze productivity, capacity, access, and other financial/operational indicators to identify opportunities and develop operating procedures for scalable and sustainable operations Partner with product, technology, analytics, clinical leadership, and frontline teams to test, measure, and scale new tools, workflows, automation, and operating models Prepare concise executive-level updates, operating reviews, and stakeholder presentations for internal and external audiences Lead, mentor and develop a multi-service line team, fostering a culture of excellence, accountability, and professional growth.
Perform annual evaluations for direct reports, providing feedback and setting goals Collaborate with legal counsel and executive stakeholders on compliance, contract management, operational risk, implementation commitments, and partner obligations Examine M&A candidates for synergy and best practice opportunities during due diligence and establish clear operational integrations, timelines, and escalation pathways
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