- Teach and provide support to students in sections of UNIV 100. Prepare lessons, assess student work, hold office hours according to UNIV 100 instructional team standards.
- Contribute to the curriculum for the UNIV 100 course with an understanding of first-year student experience. Assist with designing relevant course modules, assess student work, and provide resources to assist students according to the instructional team standards.
- Manage a student caseload including meeting 1-1 with students for Academic Coaching sessions, doing outreach to students, responding to inquiries and emails from students, and record-keeping.
- Develop, monitor, evaluate and adjust individualized learning plans for students.
- Identify, teach, and monitor the use of essential academic strategies for students during one-on-one meetings as well as within the classroom. Create engaging educational materials for one-on-one student meetings.
- Deliver specialized student services such as workshops and presentations for specific academic colleges, academic advisors, and campus departments.
- Maintain accurate student records and data from appointments, workshops, and UNIV 100 classes for program reporting and assessment. Comply with the team’s established data management practices and schedules.
- Maintain current knowledge of campus services and policies and refer students to appropriate university resources, policies, and professionals to assist students in reaching their educational goals.
- Work with supervisor and other staff to ensure educational services are delivered in an efficient, effective manner and streamlined for students.
- Regularly communicate the progress, outcomes, and direction of work to supervisor.
- Support department and divisional student success efforts through participation in a variety of activities and committee work.
- Participate in research goals of department through program development, implementation, evaluation, and modification.
- Make recommendations concerning improvement of programs and services.
- Perform other duties as assigned by supervisor.
Knowledge, Skills, and Abilities
- Knowledge in implementing and facilitating a student success program that combines learning strategies, academic study skills, and student development theory and practice.
- Knowledge of FERPA and ethical principles in working with students.
- Skilled in referring and connecting students to university services and resources.
- Skilled in working effectively with a team to achieve common goals and complete projects in a timely manner.
- Ability to establish a supportive relationship with students.
- Ability to implement academic coaching principles, tools, resources, and learning strategies.
- Ability to implement Instructional Design principles, course instruction, facilitation tools and resources.
- Demonstrated ability to create a welcoming environment for all students and their unique needs.
- Demonstrated organizational skills, attention to detail, and high degree of openness to new approaches and new ideas.
- Demonstrated ability to effectively communicate including strong consultative, collaborative and mediation skills; excellent presentation, public speaking and writing skills; proactive and responsive interpersonal skills.
