Operational Administration and Department Support
- Provide administrative and business process support for Undergraduate Programs operations.
- Coordinate office logistics, facilities requests, and operational activities.
- Support staff with travel arrangements and related documentation.
- Manage the reservation and scheduling of seminar and conference rooms in collaboration with college partners.
- Assist with student support processes and departmental services.
- Maintain technology and equipment inventories and support resource tracking.
Coordination and Customer Service
- Serve as a primary point of contact for internal and external inquiries.
- Respond to requests for information using knowledge of university and departmental policies and procedures.
- Draft correspondence and communications on behalf of the department.
- Coordinate with building management regarding facilities issues and maintenance requests.
- Work with IT partners to address departmental technology needs.
- Support departmental space management and inventory processes.
Database and Technical Support
- Create and maintain recordkeeping processes, databases, and operational documentation.
- Assist with updating departmental procedures and best practices documentation.
- Coordinate shared departmental technology resources, including laptops and tablets.
- Maintain public-use computers and related equipment inventories to ensure operational readiness.
Administrative Support to Undergraduate Associate Dean
- Manage and maintain the Undergraduate Associate Dean's calendar, appointments, meetings, and events.
- Coordinate meeting logistics and administrative activities on behalf of the Associate Dean.
- Support department initiatives, projects, and special assignments as directed.
- Assist with department meetings, events, and activities.
Knowledge, Skills, and Abilities (KSAs):
- Knowledge of administrative operations, business practices, and office procedures.
- Demonstrated understanding of organizational processes and operations.
- Strong organizational, prioritization, and time management skills.
- Excellent verbal and written communication skills.
- Ability to provide outstanding customer service and work effectively with diverse stakeholders.
- Ability to manage multiple responsibilities with attention to detail and accuracy.
- Proficiency in Microsoft Office applications, including Word, Excel, Outlook, and PowerPoint.
- Strong problem-solving skills and ability to identify process improvement opportunities.
