- Design, build, deliver, and maintain core University Identity systems included but not limited to Shibboleth Identity Provider (WebAuth SSO), Enterprise Directory Service (EDS), Grouper Enterprise Group Management, SailPoint, and UA NetID.
- Responsible for new feature implementation, which involves research into the appropriate platform, design, testing, and delivery.
- Handle incoming user service requests for supported applications. This involves prioritizing work, and excellent communication with the requesting department to ensure a high-quality result is delivered.
- Assist other team members in fulfilling user requests when needed.
- Provide operational stability to in-house custom applications built by various UITS teams over the past 15 years. Team has inherited dozens of applications written by other developers over time.
- Perform complex code analysis and reverse-engineering efforts when no subject matter expert still exists at the University. Document discoveries to assist future development and increase security and stability of services.
- Participate in Department and University level planning and analysis for Identity and Access Management related systems.
Knowledge, Skills, and Abilities
- Knowledge of Unix / Linux computer operating systems.
- Knowledge of SailPoint IGA Platform.
- Knowledge of at least one programming language.
- Knowledge of computer systems administration or programming theory, principles and practices.
- Skill in installing, configuring and maintaining computer operating and application systems and utilities.
- Skill in providing technical information and support to technical and non-technical users.