Vendor Coordination and Workflow Support
- Coordinate with external marketing vendors, consultants, and creative agencies to support marketing and communications initiatives.
- Assist in managing project timelines, scopes of work, and deliverable tracking to help ensure projects are completed on schedule and meet established quality standards.
- Serve as a primary point of contact for vendor communications and facilitate coordination between vendors and internal stakeholders.
- Support the execution of multiple concurrent marketing and communications projects while maintaining effective workflow processes.
- Maintain and update communications calendars, campaign trackers, and project schedules.
- Coordinate content and messaging across email, web, newsletters, social media, and print channels, and assist with monitoring and reporting basic performance metrics to support campaign effectiveness and continuous improvement.
Integrated Communications, Content Development, and Coordination
- Assist in the development and implementation of communication plans that support strategic programs, campaigns, and initiatives.
- Coordinate the creation and production of feature stories and multi-channel communications materials, including digital, print, email, web, and social media content.
- Collaborate with vendors and internal stakeholders to help ensure content aligns with Eller brand standards, messaging guidelines, and audience needs.
- Draft, edit, proofread, and adapt content for a variety of Eller audiences, ensuring communications are accurate, engaging, and consistent across channels.
- Support the coordination and timely delivery of communications projects while maintaining quality and alignment with organizational objectives.
Stakeholder Communication and Brand Support
- Collaborate with campus partners and internal departments to support communication strategies and messaging consistency.
- Communicate project updates and coordinate information gathering with stakeholders.
- Provide support in maintaining brand consistency across communication materials and platforms.
Performance Monitoring and Process Support
- Track audience engagement and vendor performance metrics and assist with identifying process improvements related to communication workflows and production activities.
- Support communication readiness efforts for college initiatives, announcements, and events.
Knowledge, Skills, and Abilities (KSAs):
Knowledge
- General knowledge of integrated marketing and communications principles, strategies, and practices across digital, print, and social platforms.
- Understanding of vendor coordination and project support processes.
- Knowledge of brand management principles and communication standards.
- Familiarity with project management and workflow tracking practices.
- Understanding of higher education communications environments and audience needs.
Skills
- Strong written and verbal communication skills.
- Proficiency in project tracking and workflow management tools.
- Skill in coordinating communication materials and campaigns across multiple platforms.
- Attention to detail in reviewing materials for consistency and accuracy.
Abilities
- Ability to manage multiple projects and priorities with moderate guidance.
- Ability to build and maintain productive working relationships with vendors and internal stakeholders.
- Ability to communicate effectively with campus partners and team members regarding project status and communication needs.
- Ability to support communication and branding initiatives across multiple channels.
