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    Arrow International Inc

    System Integration Specialist

    Any, United StatesOn-SiteFull-timePosted 1mo ago
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    Job description

    Join the Fun at Arrow International! Arrow International is the world’s #1 maker of charitable gaming products, from pull tabs and bingo paper to cutting-edge electronic gaming systems. Our products power entertainment in social and gaming venues around the globe—and we’re growing fast! We're building a winning culture that’s all about teamwork, passion, and innovation. At Arrow, you’re not just another employee, you’re part of a high-performing team that’s redefining fun and giving back to communities. We believe in rewarding your hard work with profit-sharing, 401(k) matching, great benefits, and paid time off including a bonus week every July! If you're looking for a career that’s exciting, meaningful, and full of opportunity, Arrow is the place to be. Position: System Integration Specialist SUMMARY OF ESSENTIAL FUNCTIONS

    • Responsible for integrating electronic systems, including hardware, software, and firmware.
    • Troubleshoot and repair computer hardware and software issues.
    • Ability to interpret site surveys and translate requirements to the integration process. · Exceeds customer satisfaction objectives as outlined by Arrow management. · Recommends and executes appropriate solutions in a timely manner. · Ability to gather trace information when troubleshooting systems problems. · Analyzes customer equipment problems in accordance with established performance standards.  · Responsible for meeting shipping deadlines in relation to installation schedules. · Work closely with Product Support to diagnose problems and develop engineering changes when needed. · Monitor specifications of products in compliance with state regulatory agencies. · On-site installations, surveys, and support required when needed. · Assist customers on the configuration and programming of Arrow equipment. · Technical training on Arrow equipment for distributors and new employees. · Assist on writing technical manuals and web updates for new equipment. · Responsible for following up with customers promptly when needed. · Afterhours support on an on-call rotation – when applicable

    Job details are sourced from the employer's original posting.

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    Arrow International Inc

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