Inside Sales Representative

Primary responsibility:

· Help HSP exceed sales & profit objectives by leading our sales strategy & effort in selected accounts and supporting all sales managers & key accounts as needed.

· Inside Sales is professional sales done from an office.

· Detailed Responsibilities & Department Interactions

Account Manager:

· Build business relationship with key customer managers and specifiers.

· Present and keep customer current with product & program offerings.

· Negotiate joint objectives, strategies, promotional schedule, & support programs.

· Coordinate follow up efforts with internal departments and document in salesforce.com

Field Support:

· With NSM & Channel Mgr., define support role for key accounts and field support.

· Manage field support requests such as cross references, bid pricing requests, product addition data, and sample request.

· Support field presence with trade shows preparation & attendance and customer & rep training.

· Manage special projects such as new product & price increase roll outs.

Customer Care & Credit

· Coordinate with customer care to ensure all customer requirements are defined, agreed to, and communicated thru the customer support team.

· Support customer care in documenting / validating / resolving customer discrepancies in pricing, credits, and returns.

· Coordinate proper documentation and compliance to customer contracts, both during on-boarding and annually.

· Ensure proper set up & on-boarding of all new accounts.

· Coordinate with credit on timeliness of credits & payment issues.

Member – Consumer & Commercial Steering Team:

· Participate in defining/implementing strategies (product, program, packaging) to penetrate the different consumer channels & customer.

· Communicate with & educate HSP associates to retail market trends and needs.

Knowledge/Experience Requirements:

· Looking for 5 years general business experience, preferably in a sales or customer facing role

· Strong phone, relationship building & management skills

· Solid knowledge of or ability to quickly learn the full HSP line with emphasis on eyewear, hearing, and first aid products.

· Solid organization, project & time management skills

· Strong communication skills – verbal, written, presentation, and listening

· Comfort working with unstructured data – putting structure to, analysing, summarizing, & presenting

· Proficient with Microsoft Office programs

· Able to quickly become proficient in salesforce.com & Business Objects

· Ability to travel – 10%

Looking for 5 years general business experience, preferably in a sales or customer facing role

Strong phone, relationship building & management skills

Solid knowledge of or ability to quickly learn the full HSP line with emphasis on eyewear, hearing, and first aid products.

All your information will be kept confidential according to EEO guidelines.