Gerente IT

Introduction

Welcome to Gallagher - a global community of people who bring bold ideas, deep expertise, and a shared commitment to doing what’s right. We help clients navigate complexity with confidence by empowering businesses, communities, and individuals to thrive. At Gallagher, you’ll find more than a job; you’ll find a culture built on trust, driven by collaboration, and sustained by the belief that we’re better together. Whether you join us in a client-facing role or as part of our brokerage division, our benefits and HR consulting division, or our corporate team, you’ll have the opportunity to grow your career, make an impact, and be part of something bigger. Experience a workplace where you’re encouraged to be yourself, supported to succeed, and inspired to keep learning. That’s what it means to live The Gallagher Way.

Overview

As IT Manager for Brazil, you will lead technology operations for our São Paulo and Rio de Janeiro offices. Your work will keep people connected, systems secure, and the business running smoothly. This role matters because it supports teams every day and helps the company grow with reliable, scalable technology.

You will shape how IT supports the business (today and in the future) while leading people, partners, and platforms with care and purpose

How you'll make an impact

• Ensure employees have reliable, secure, and well‑supported technology to do their best work.
• Lead and support IT analysts, helping them grow and succeed as a team.
• Drive system integrations and technology transitions aligned with global standards.
• Translate complex technical needs into clear, practical guidance for business leaders.
• Improve how IT works by creating clear processes, documentation, and support models.
• Manage technology vendors and partnerships to deliver quality and value.
• Strengthen data protection, cybersecurity, and compliance, including Brazil’s LGPD.
• Help modernize infrastructure through migration strategies and new technical solutions.

About you

• Experience leading IT teams and/or technical projects in a corporate environment.
• Professional fluency in English.
• Strong knowledge of Microsoft‑based environments, including Windows, Microsoft 365, Azure, Active Directory, and Exchange.
• Experience with infrastructure, networks, telephony, virtual private networks (VPNs), and system integrations.
• Confidence supporting and resolving complex third‑level (or higher) technical issues.
• Experience working with Quiver or similar enterprise platforms.
• The ability to explain technical concepts clearly to both technical and non‑technical audiences.
• Experience managing vendors, equipment inventory, and IT services.
• The ability to prioritize multiple requests while staying organized and calm.
• A proactive, independent working style, with good judgment on when to escalate.

Nice to have, but not required:

• Intermediate or advanced Spanish.
• Project Management certification.
• Experience in insurance, reinsurance, or brokerage environments.