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    AR

    Arthur J. Gallagher & Co.

    Insurance

    Operations Control - Training Co-ordinator

    London, United KingdomOn-SiteFull-timePosted 3w ago
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    Job description

    Introduction

    At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they’re free to grow, lead, and innovate. You’ll be backed by our digital ecosystem: a client-centric suite of consulting tools making it easier for you to meet your clients where they want to be met. Advanced data and analytics providing a comprehensive overview of the risk landscape is at your fingertips. Here, you’re not just improving clients' risk profiles, you’re building trust. You’ll find a culture grounded in teamwork, guided by integrity, and fueled by a shared commitment to do the right thing. We value curiosity, celebrate new ideas, and empower you to take ownership of your career while making a meaningful impact for the businesses we serve. If you’re ready to bring your unique perspective to a place where your work truly matters; think of Gallagher.

    Overview

    At Gallagher, we’re looking for a Senior Associate – Training to play a key role in strengthening operational excellence across our Specialty business. This is an exciting opportunity to design and deliver impactful training that supports regulatory compliance, risk management, and business transformation. You will be responsible for coordinating, creating, and delivering high-quality training that enhances understanding of operational controls, regulatory requirements, and policy updates. You’ll also support onboarding and major change initiatives, including system rollouts, by ensuring colleagues are equipped with the knowledge they need to succeed.

    How you'll make an impact

    • Manage and maintain a structured training calendar across the Specialty business
    • Design and deliver engaging training on operational controls, risk management, and regulatory requirements
    • Support onboarding by developing effective induction programmes and learning pathways
    • Drive consistency in training approach, content, and delivery across business units
    • Partner with stakeholders and subject matter experts to identify and address training needs
    • Support rollout of key change initiatives, including new systems and platforms
    • Maintain accurate training records and monitor completion and engagement
    • Gather feedback and continuously improve training content and delivery
    • Promote awareness of key policies, controls, and regulatory expectations

    About you

    • Experience delivering or coordinating training within an operational, risk, compliance, or insurance environment
    • Strong understanding of operational controls, regulatory frameworks, and policy governance
    • Confident presenting complex information in a clear, engaging way
    • Excellent organisational skills, with the ability to manage multiple priorities
    • Strong stakeholder engagement and collaboration skills
    • Proactive, adaptable, and able to work independently
    • High attention to detail and commitment to accuracy

    Desirable:

    • Experience in insurance, broking, or underwriting environments
    • Experience supporting onboarding, change programmes, or system rollouts
    • Relevant professional qualifications (insurance, risk, or L&D)

    Compensation and benefits

    At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page.

    • Competitive compensation
    • Comprehensive benefits programs designed to support your well-being
    • Career development opportunities and ongoing learning
    • A collaborative, people-first culture with accessible leadership
    • The opportunity to do meaningful work with global reach and local impact

    At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. Although this role is listed as full-time, if you’re in a job-share partnership, work reduced hours, or have any other flexible arrangement, please still get in touch. We will also offer reasonable adjustments to the recruitment process if required, so please let us know.

    Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)

    Job details are sourced from the employer's original posting.

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    About the company

    Arthur J. Gallagher & Co.

    Arthur J. Gallagher & Co. an international service provider plans, designs, and administers a full array of customized, cost-effective property/casualty insurance and risk management programs. The company also furnishes a broad range of risk management services including claims and information management, risk control consulting and appraisals to help corporations and institutions reduce their cost of risk. In addition, the company assists clients in all areas of their employee health/welfare and retirement plans, including plan design, funding and administration. Gallagher has operations in 33 countries and, through a network of correspondent brokers and consultants, Gallagher offers client-service capabilities in more than 150 countries around the world. Some of the company's offices are fully staffed with sales, marketing, claims, loss control and other specialists; some function as servicing offices for the various divisions.

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    Insurance
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