Introduction
At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they’re free to grow, lead, and innovate. You’ll be backed by our digital ecosystem: a client-centric suite of consulting tools making it easier for you to meet your clients where they want to be met. Advanced data and analytics providing a comprehensive overview of the risk landscape is at your fingertips. Here, you’re not just improving clients' risk profiles, you’re building trust. You’ll find a culture grounded in teamwork, guided by integrity, and fueled by a shared commitment to do the right thing. We value curiosity, celebrate new ideas, and empower you to take ownership of your career while making a meaningful impact for the businesses we serve. If you’re ready to bring your unique perspective to a place where your work truly matters; think of Gallagher.
Overview
In this revenue-producing role, the Senior Vice President, Head of Property is responsible for managing and providing quality service to meet the growing demands and needs of AJG clients/agents, ensuring optimum account retention and revenue growth. The role requires ensuring clients’ interests are central to decision-making and aligned with AJG values, with additional responsibilities for staff development and strategic leadership.
How you'll make an impact
Business Development and Client Engagement:
- Identify new business opportunities and actively pursue conversations with AJG Retail Brokers, RPS and other approved business partners to develop the property new business pipeline.
- Develop and implement strategies to expand existing relationships including opportunities to cross-sell with other line heads.
- Participate in industry events (locally and abroad) and networking activities to build brand visibility.
- Generate new business income in line with AJG principles and values.
- Increase existing business outcomes by identifying new and additional exposures, recommending solutions, promoting other products, and maintaining relationships.
- Plan goals/tasks in line with team objectives.
- Participate in Gallagher RFP and BOR initiatives.
Brokerage Operations:
- Oversee the day-to-day activities of the property broking team, including assigning accounts, managing workflow, and ensuring quality service delivery.
- Analyze market conditions, pricing trends, and coverage options to provide informed advice to clients.
- Conduct comprehensive risk assessments and proactively identify potential program issues or concerns on renewals and new business.
- Receive requests for quotes, develop, and maintain a network of broker relationships.
- Market customer business to network of Bermuda carriers.
- Identify appropriate carriers, send requests, negotiate favorable quotes, and prepare recommendations.
- Understand clients' risk profiles and proactively develop customized insurance solutions to meet their needs.
- Lead client renewal processes, including strategy development, market analysis, and coverage negotiation in partnership with retail and production counterparts.
Market Engagement:
- Develop and maintain strong relationships with key insurance carriers and underwriters in the property market.
- Negotiate favorable terms and conditions for clients during the placement process.
- Stay updated on industry trends, regulatory changes, and new product developments.
- Maintain a broad knowledge of relevant markets and changes across the industry to keep clients/agents informed and provide effective risk management advice in line with AJG principles and values.
Team Leadership:
- Mentor and coach junior brokers to develop their technical expertise and client service skills.
- As the book grows, recruit and hire new talent to strengthen the property broking team.
- Foster a collaborative environment within the team and promote knowledge sharing.
- Oversee the management and development of staff to the extent required in accordance with compliance regulations.
- Build a sales culture and guide staff in developing and implementing business activities that will drive growth.
Strategic Leadership:
- Work with the Managing Director to establish overall direction and strategic initiatives for property that will drive growth and profitability.
- Collaborate closely with business line heads to agree on market positioning and expansion strategies for their business units.
- Work with Managing Director to develop and implement sales plans with business heads to grow income.
- Represent Gallagher at relevant industry conferences and events to enhance the company's reputation and visibility in the market.
- Contribute to the execution of the company’s Dominant Priorities and sales goals.
- Drive cross-sell activity across the wider Gallagher organization.
Compliance and Governance:
- Comply with AJG Professional Standards Manual in accordance with statutory requirements for the role, with specific attention to Managing Client Information, Whistle Blowing, and Treating Customers Fairly.
- Carry out duties following internal policies and procedures in accordance with applicable laws, rules, regulations, good governance, and Gallagher’s shared values, particularly putting clients at the heart of our business.
About you
Experience
- Previous insurance and risk management experience desirable
- Confidence to advise and negotiate with clients using business acumen
- Client confidentiality and discretion maintained
- Strong relationship and stakeholder management
- Forward planning (ability to anticipate future outcomes)
- Strong numeracy and analytical skills
- Excellent written and verbal communication and interpersonal skills
- Able to manage time and to work on several projects concurrently
Technical Knowledge
- Robust knowledge of general insurance (Bermuda Market and London Market / Lloyd’s and Industry desirable) products and services including underlying legal principles and practices
- Experienced knowledge of insurance classes and EBITAC principles
- Good understanding of general insurance product lines and risk management essential for advisory remit
Skills/other
- Excellent planning and analytical skills
- Able to interpret data with accuracy and present findings articulately
- Innovative approach in problem solving
- Strong interpersonal and negotiation skills
- Authentic communication skills for varying audience
- Comfortable and credible at decision-maker level
- Persistent and tenacious in achieving results
- Self-motivated and motivates others to achieve
- Continually builds and sustains a network managing relationships
- Proactive in risk management
- MS office and other relevant IT systems expertise
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