Job Responsibilities
- Oversee the service department, technicians, service advisors, service call center, valet, detailers and service lane
- Forecast goals and objectives for the department and strive to meet them
- Work with the Parts Manager to ensure a timely turnaround of parts needed for internal jobs
- Work with shop foreman to ensure customers vehicles are serviced properly and in a timely manner
- Attend manager meetings and conduct service dept. meetings
- Prepare and administer an annual operating budget for the service dept.
- Handle & resolving customer complaints
- Motivate, train, develop and reward employees
- Will communicate with customers about maintenance and service work needed effectively
- Continue to maintain Crown's value, quality, and integrity
Job Qualifications
- Strong customer service skills are a must
- Must be able to manage a team, motivate and develop
- Experience with ADP or other automotive software
- Experience as a technician or good technical aptitude
- Must have 3+ years as an Automotive Service Writer/Service Assistant Manager
- Must have 3+ years as an Automotive Service Manager
- Must be able to manage in a fast paced work environment
- Must be able to pass pre-employments screens (Background & Drugs)
Full-Time Benefits
- Medical, Dental and Vision Insurance Available
- 401K Retirement
- Flexible Medical Spending Accounts
- Supplemental Life Insurance
- Short Term and Long Term Disability Packages
- Paid Vacation Time Off After 90 Days
- Paid Training
- Promotions from Within
If you have experience in any of the following apply now! Assistant Service Manager, Body Shop Manager, Parts Manager, Service Writer, Service Advisor, Service Consultant, Automotive Service Sales, Service Agent, Service Estimator.
Apply Here: http://www.Click2Apply.net/3bd456q
Contact Person: Mark Clapp
