• The incumbent will be responsible for monitoring, coordinating and supporting all facets of Business Operations, Sales Operations and Talent Management / Talent Supply Chain Operations functions in Mexico & Latin America (LATAM).
• The incumbent should ideally be based out of the Ascendion office at Monterrey, Mexico.
• The incumbent will be reporting directly into the Global Head of Operations, Ascendion.
• MUST have proven top-rated people management experience and must have experience of facing and solving core people-related issues.
• MUST have extensive business operations experience in LATAM for Tier 1or 2 SI companies.
• MUST have expertise in LATAM specific processes for Billable and SG&A employees onboarding, Background Verifications, Talent demand & supply tracking, overall deployable Resource Management / Talent Supply Chain Operations etc.
• Responsible for Enabling & Facilitating effective Resource utilization by maintaining the current status of Resources & Skills Database for the entire Organization.
• Responsible for Effective Resource & Skills Management across all Geographies-Verticals-Practices across the board.
• The incumbent will participate & present status in Review Meetings, oversee fulfillment & mobilization of Resource requirements, in a centralized manner.
• Responsible for Proactively planning for fulfillment by closely monitoring demand & supply by Vertical/Practice.
• Responsible for updating the Business on availability and supply of talent from the market/ELT pool/Bench etc.
• Work with L&D & Circles to manage up-skilling/re-skilling/cross-skilling of resources as per Business needs.
• Managing & Maintaining (tracking & reporting) the pool of Deployable resources (Bench/NBL/ELT or upcoming PO expirations etc.)
• Ensuring Optimal Resource allocations across Geographies/Verticals/Service lines
• Providing engineering managers with support when it comes to resource management issues or improving resource management processes.
• Knowing all the current and upcoming projects run in an organization and business development activities and being able to plan resourcing accordingly.
• Coordinate, track and report on a daily/weekly basis all project execution related operational matters, including but not limited to SOW-PO-Resource tracking, invoicing, contract renewals, SOW & pricing exercises for new deals/amendments, timesheet management, HWF/TWF/WF Management etc.
• Define, and execute processes and mechanisms for weekly, monthly and quarterly business reviews
• Coordination of monthly and quarterly SOW & PO renewals, hiring demands, resource starts & terminations forecasting process and reporting in partnership with account/ portfolio Management team
• Works directly with the existing business and engineering delivery management teams to build reports and manage supporting functions of the financials
• Provide executive business support including governance and management routines, communications, ad-hoc analysis, and presentations
• Will partner closely with the leadership team to communicate strategy and priorities, provide operational reporting to enable routines and accountability, and influence employees and leaders to achieve business goals.
Job details are sourced from the employer's original posting.
Open job postingAbout the company
Ascendion is a company that provides software engineering solutions.