We are seeking an accomplished and dynamic Senior Director to join our Sales Team. This role serves as a critical leadership position is designed for a seasoned professional with a proven track record in driving client success, revenue growth, and team development. The Senior Director will play a pivotal role in shaping strategies, leading client engagement, and ensuring operational excellence.
Key Responsibilities •
• Collaborate with the GCC Head to define and execute client coverage strategies across geographies and sectors. • Provide leadership, guidance, and direction to Sales Managers, ensuring alignment with organizational goals.
• Own and drive revenue targets by developing strong client relationships and identifying growth opportunities.
• Act as a senior escalation point for critical client issues, ensuring swift resolution and client satisfaction.
• Monitor business performance, analyze key metrics, and provide actionable insights to optimize outcomes.
• Partner with cross-functional teams (Delivery, Finance, Operations, HR) to ensure seamless client delivery.
• Mentor and coach managers, enabling skill enhancement and leadership development within the team.
• Represent the organization at senior client forums, industry events, and strategic meetings.
• Lead large-scale transformation initiatives to strengthen client partnerships and expand market presence.
• Ensure compliance with internal policies, ethical practices, and regulatory requirements.
Qualifications & Experience •
• 15+ years of progressive experience in client management, sales leadership, or global account coverage roles.
• Proven expertise in managing large clients, preferably in the technology, consulting, or IT services sector.
• Strong business acumen with the ability to design and execute client strategies that deliver measurable impact.
• Excellent communication, presentation, and stakeholder management skills at the executive level.
• Demonstrated ability to lead, inspire, and scale teams across geographies.
• Proficiency in financial and business analysis, with a strategic mindset.
• MBA or equivalent advanced degree preferred. Core Competencies
• Strategic Thinking & Execution
• Client Relationship Management
• Leadership & People Development
• Revenue Growth & Business Acumen
• Cross-functional Collaboration
• Problem Solving & Decision Making
• Change Management
Job details are sourced from the employer's original posting.
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Ascendion is a company that provides software engineering solutions.