Inside Sales Representative

Position: Inside Sales Representative

Department: Sales

Reports To: EVP, Pharmacy Network

FLSA: Non-Exempt

Primary Function:

The Inside Sales Representative is a critical contributor to Asembia’s growth strategy, collaborating with National Account Managers to generate and secure high-quality appointments that advance key business opportunities.

Job Scope and Major Responsibilities:

• Conduct daily outbound prospecting calls to identify and engage potential business accounts.

• Accurately record, update, and maintain all prospective and existing account information using designated sales tools and CRM systems.

• Execute consistent and timely follow-up with prospective and current accounts to advance opportunities through the sales pipeline.

• Build, organize, and manage a comprehensive customer database to support prospecting efforts for Asembia’s various offerings.

• Gather and document key insights regarding prospective account needs, preparing detailed summaries for the National Account Manager.

• Engage qualified leads in discussions about Asembia’s capabilities, services, and value-added offerings.

• Present compelling value propositions, create urgency, and help advance sales opportunities through direct conversations or by leveraging subject matter experts

• Collaborate closely with internal back-office teams—including operations, contracting, data services, and customer support-to ensure seamless information flow, alignment on account needs, and a unified customer experience.

• Consistently achieve and exceed quarterly goals and quotas by securing qualified appointments and driving sales activity via phone outreach.

• Perform additional responsibilities as assigned to support departmental and organizational objectives.

• Maintain strict compliance with HIPAA regulations and all applicable privacy and security requirements.

Required Qualifications:

• Proven experience in inside sales, appointment setting, and/or customer service, with a strong track record of driving outbound engagement and pipeline growth.

• Associate’s or Bachelor’s degree preferred, or equivalent combination of education and relevant experience.

• High proficiency in Microsoft Office and the ability to quickly learn and navigate CRM and sales-enablement tools.

• Self-starter with strong internal motivation, able to work independently while thriving in a collaborative, team-oriented environment.

• Exceptional listening skills and the ability to identify customer needs through thoughtful, strategic questioning.

• Skilled in leveraging effective discovery techniques to qualify leads and uncover key business drivers.

• Strong time-management and organizational abilities, with the capacity to prioritize tasks and consistently meet deadlines and quotas.

• Competitive, goal-driven mindset with a strong work ethic and a commitment to achieving and exceeding performance targets.

• Ability to understand and navigate the pharmaceutical and healthcare landscape, including learning industry terminology and workflows.

• Comfortable collaborating with cross-functional back-office teams—including operations, contracting, data services, and customer support—to ensure seamless execution and alignment on account needs.

Asembia is committed to Equal Employment Opportunity (EEO) and to compliance with all Federal, State and local laws that prohibit employment discrimination on the basis of race, color, age, natural origin, ethnicity, religion, gender, pregnancy, marital status, sexual orientation, gender identity and expression, citizenship, genetic disposition, disability or veteran's status or any other classification protected by State/Federal laws.