Business Analyst

Under supervision, analyzes enterprise-wide customer business needs and participates in the planning, design and implementation of new or enhanced systems that may serve multiple state entities. Supports the user community in the use of functional business tools and support systems. Establishes standards and procedures to be used in the development of systems.

Job Duties and Responsibilities:

· Analyzes cost effectiveness of automating business processes and modification of existing systems

· Analyzes operations to determine business requirements and needs

· Analyzes science, engineering, business, and all other data processing problems to determine

· feasibility and cost effectiveness of technology solutions

· Documents business processes for users of new or upgraded system

· Works with business owners, IT managers, staff, and vendors in order to provide timely and efficient IT coordination of security services to meet agency needs.

· Receives additional training, as required, to gain full proficiency and experience in all areas Unit Perform other assignments as required.

Minimum Training and Experience:

Bachelor's degree in a related field from an accredited college or university AND One year of related experience OR Associate's degree in a related field from an accredited college or university AND Three years of related experience OR Two years of experience at the lower level IT Business Analyst 2 (ITP061) or position equivalent.

Preferred Qualifications:

Preference will be given to applicants who in addition to meeting the minimum qualification possess the following:

• Knowledge of MLB/Apollo
• Ability to share consistent information flows
• Clearly articulates and documents business requirements

Provides an excellent customer experience by responding to users’ needs promptly and communicating effectively, providing workarounds when problems cannot be immediately.

Thanks and Regards,

Jane Morgan