Complete Job description:
Position: Field Tech (Desk side) Support Analyst
Location: Atlanta, GA 30303
Duration: 10+ Months
Skills and Qualifications:
5+ years' work experience (minimum)
A+ Certification
Strong customer service skills
Proficient in understanding of network, wireless support (from end-user point of view)
Knowledge of best practice security standards and techniques
Prior experience with desk side support is a MUST.
Microsoft Windows certification is a plus
ITIL experience/certification is a plus
Must have clean criminal record with the ability to pass finger-print background check
Must be authorized to work in the Unites States.
Must hold a valid drivers license.
Education/Training:
Minimum of Associate degree (preferred)
5+ years’ experience in field tech. support. Equivalent combination of education and experience will be considered.
All your information will be kept confidential according to EEO guidelines.
Amrita Sharma
Desk Phone: +1 631-649-1313 Ext- 735
amrita@)askitc.com
Job details are sourced from the employer's original posting.
Open job postingAbout the company
This is Amrita Sharma with Ask ITC Inc. which is backed by a $500 million Microtek group company, provides an industry leading blend of technology, business consulting, and outsourcing services. Ask IT is a minority-owed enterprise; it has been founded on providing the highest quality possible and on the devotion to customer satisfaction.