• Provide project support to the system deployment team, in respect to the integration, installation and configuration of EMV and encryption technology for our iNovah credit card solution.
• Provide technical expertise with respect to EMV and encryption capability and assist in integration of our current line of business applications for the next generation credit card solution.
• Receive, log and fully document the support plans for the support team, the various help desk, other service delivery staff and users;
• Escalate 3rd party software and hardware issues to vendors; insuring proper attention is given to the issue depending on severity and impact to project schedule.
• Communicate technical information to a variety of internal and external stakeholders both verbally and in writing.
• Assist with quality assurance test efforts where appropriate and applicable.
All your information will be kept confidential according to EEO guidelines.
Job details are sourced from the employer's original posting.
Open job postingAbout the company
This is Amrita Sharma with Ask ITC Inc. which is backed by a $500 million Microtek group company, provides an industry leading blend of technology, business consulting, and outsourcing services. Ask IT is a minority-owed enterprise; it has been founded on providing the highest quality possible and on the devotion to customer satisfaction.