Venue Summary:

The Dayton Convention Center (DCC) is the region's premier mid-sized event facility conveniently situated right in the heart of downtown Dayton.  Located within a 600-mile radius of close to 70% of the nation’s population and steps from the vibrant Oregon Entertainment District, the 150,000 sq. ft. DCC offers 68,000 sq. ft of column-free exhibition space and 22 meeting rooms including a 750 seat, full stage theater.  Managed by ASM Global and owned and developed by the Montgomery County Convention Facilities Authority, the DCC is in the process of completing a major renovation to its facility that will serve to reinforce its status as the venue of choice for the region.

MAJOR RESPONSIBILITIES:

• Establishes and maintains contact with client upon assignment of an event
• Serves as primary liaison between clients and facility departments
• Maintain rapport with clients, their associates, service suppliers, and building staff insuring the highest level of customer service
• Meets with and guides clients to plan and organize assigned events and interprets, explains, and implements contract provisions, facility rules, regulations, policies, and procedures  Coordinates activities with various service contractors for assigned events
• Keeps clients informed as to the status of deadline schedules, including but not limited to floor plan submissions, meeting room set-up specifications, and event timelines
• Secures/coordinates pertinent event information for the most effective use of the facility including room set-ups, utility requirements, audio-visual needs, appropriate security, and other staffing
• Produces computer generated floor plans and determines facility equipment requirements  Provide clear, concise, and timely communication of detailed event requirements to facility departments on a timely basis
• Prepares cost estimates and monitors final billing
• Participates in weekly production meetings to review upcoming event details with all building departments
• Required to work irregular schedule including nights, weekends, and holidays to accommodate business and client needs in the facility
• Must have the ability to interact with guests in a friendly, courteous, and polite manner. This will include initiating contact with guests within ten feet — i.e., smiling, saying "Good Day," or helping when needed.
• Must feel comfortable when around large groups or speaking to a guest, as needed Understands the importance of providing customer service and in understanding of "The Magic is in the Details"
• All other assigned duties

QUALIFICATIONS:

• Knowledge

A good knowledge of the principles of administration as they relate to provision of facilities, services and equipment in a convention, exhibition, conference, or entertainment center. A general knowledge of the services, vendors, or other organizations involved in producing events. A minimum of two years college level course work in a hospitality or marketing related program preferred.

• Experience

A minimum of two years' experience in public facility management, promotion, or operation of conventions or trade shows or service-related operation preferred.

• Skills/Aptitudes

Sound organizational, planning, and people skills. Excellent oral and written communication skills. Sound computer skills. Ability to prioritize multiple projects. Ability to demonstrate critical thinking skills. Professional appearance and strong work ethic. Ability to interact with all types of people in a polite and courteous manner. Ability to work well as a collaborator.

NOTE:

The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

To Apply:

Apply at- www.daytonconventioncenter.com.

Erica Brock

Legends- Dayton Convention Center

22 E. 5th Street

Dayton, Ohio 45402

Applicants that need reasonable accommodations to complete the application process may contact 937.535.5300

Legends & ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.