Specialist, Global IT - Digital Change & Adoption Graduate

Job's mission

Digital transformation creates value when people understand new technology, feel confident using it and can see how it improves their work. As our Digital Change & Adoption Graduate, you will help colleagues across ASM adopt digital products, data capabilities, AI solutions and new ways of working. You will join our Global Digital Transformation organization and gain hands-on experience in communication, change, learning and digital adoption while helping turn transformation into measurable business value.

This is a development opportunity for an early-career candidate who is curious about people, business and technology. You will receive guidance and mentoring from experienced colleagues while contributing to strategic transformation initiatives in an international environment.

As your experience and confidence grow, your responsibilities will develop with you. The role can help you explore future career paths in areas such as change management, business analysis, HR and digital transformation.

What you will be working on

• Support communication, engagement and adoption activities for company-wide digital initiatives.
• Help create practical adoption plans that identify audiences, desired behaviors, key messages, communication channels and intended outcomes.
• Gather feedback through interviews, short surveys and available usage insights to understand audience needs, adoption barriers and opportunities for improvement.
• Create guides, videos, demonstrations and hands-on sessions that help colleagues understand and use digital tools.
• Support ASM’s Change Agent community by preparing materials, coordinating briefings and helping local teams organize adoption activities.
• Turn technical topics and announcements into clear, engaging content that explains what is changing, why it matters and what colleagues need to do.
• Create stories, posts, short videos, demonstrations and learning materials for channels such as Viva Engage, SharePoint, Teams and the intranet.
• Maintain and improve the Global Digital Transformation Hub on SharePoint, helping keep information current, useful and easy to find.
• Gather examples that show how digital products, data capabilities, AI solutions and new ways of working create value and improve how colleagues experience work.
• Support ASM’s Data and AI Literacy Program through content, communication, coordination and rollout activities.
• Use ASM-provided AI tools to explore ideas, tailor content and analyze feedback, while checking outputs and following ASM requirements.
• Help run small experiments to explore how AI, digital tools and emerging technologies could improve communication, learning, knowledge sharing and adoption.
• Collaborate with HR, Corporate Communications, Change Agents, Cyber Security and AI specialists, digital product teams and transformation programs across regions.
• Turn user feedback, employee insights and adoption data into practical recommendations that help teams improve outcomes.

What we are looking for

What sets you apart

You may have gained some of the following experience through university coursework, student organizations, volunteering, internships, personal projects or part-time work:

• Basic research skills, such as interviewing, designing short surveys, conducting user research or interpreting feedback.
• Examples of communication, initiative, collaboration, community building or change-related work.
• Experience creating articles, social posts, short videos, presentations, campaigns or learning materials.
• Interest in user experience, behavioral change, community management, digital analytics or responsible AI experimentation.
• Experience studying or working in an international, multicultural or cross-functional environment.