UIR OP Manager – Job Description
1. Purpose of Role
Own end-to-end site UIR execution, ensuring safe, predictable, and high-quality delivery aligned with customer and business targets.
2. Key Responsibilities
A. Site Operation Ownership
- Own full site UIR operations (Install / Upgrade / Relocation)
- Deliver against Safety, Quality, Cost, Cycle Time, and Predictability targets
- Act as the UIR representative for the site, accountable for execution results
B. Execution & Delivery
- Lead execution from readiness → installation → closure
- Drive First-Time-Right and zero-repeat mindset
- Ensure compliance with standard process and quality expectations
- Make timely decisions and trigger escalation when needed
C. Resource & Manpower Management
- Own site manpower allocation (engineers / coordinators / 3rd party)
- Balance workload across projects and sites
- Ensure skill readiness and qualification match demand
- Work closely with planner for resource alignment
D. Stakeholder & Customer Interface
- Act as single operational contact window (customer / account / internal teams)
- Manage customer expectations (schedule, CT, readiness)
- Provide operational input in account discussions
- Handle major escalations and complaint cases
E. Risk & Escalation Management
- Lead site-level risk assessment (technical / schedule / readiness)
- Identify gaps early and drive mitigation actions
- Escalate when needed and ensure cross-functional alignment
- Coordinate with EHS, SCM, Planner, and other stakeholders
F. People Leadership
- Lead and develop team (GLs, engineers, coordinators)
- Drive skill development, coaching, and OJT
- Monitor team engagement and well-being
- Build next-generation leadership pipeline
G. Operational Excellence & Continuous Improvement
- Drive KPI performance (Cost / CT / IRR / Customer satisfaction)
- Lead improvement initiatives (A3, RCA, standardization)
- Optimize processes and ways of working
- Ensure continuous improvement within scope
3. Key Leadership Focus
This role is not about managing activities — it’s about owning results:
- Own the result, not just execution
- See the whole operation, not a single project
- Fix system problems, not just fire-fighting
4. Key Deliverables / KPI
- Safety compliance (zero major incident)
- Quality performance (IRR / repeat issue reduction)
- Delivery (CT & milestone achievement)
- Cost performance (project cost control)
- People (skill readiness & engagement)
- Customer satisfaction / escalation control
5. Scope
- Typically managing 5–15+ direct / indirect team members
- Handling multiple projects simultaneously
- Engaging multi-functional stakeholders (Account / Planner / EHS / SCM)
Inclusion and diversity
ASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that inclusion and diversity is a driving force in the success of our company.
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