Administration Officer

At Anglicare SQ, we believe everyone has a story. With a 150-year heritage, we exist for individuals of all life stages who may be experiencing challenges or entering a new phase of life. Our skilled team deliver a breadth of care-based services, across a vast geographic footprint, and in many types of locations. When you join our team you will see how our values of Hope, Love, Care and Humility drive our practice and decision making daily.

About the role:

Our Eight Mile Plains office is seeking a Fixed-Term Full-time Administration Officer for 6 Months to provide quality operational administration support to the Home Maintenance & Modifications Service.

The Administration Officer is responsible for answering of calls, being the first point of contact for our clients & stakeholders so providing professional and timely support through both telephone and email communications is important. Key responsibilities include processing callback requests, coordinating client admissions and discharges via AlayaCare, preparing and distributing documentation, maintaining accurate records, and supporting the day-to-day administrative functions of the Service. Whilst also contributing to a collaborative and positive team environment that reflects our values and commitment to client care.

The pay-rate for the role will range from $33.24 - $34.43/hour depending on your experience.

The position is hybrid, with 2 days in the office and 3 days working from home. Standard working hours are Monday to Friday, 8:00am to 4:00pm. Please note that the initial training period will be conducted full-time in the office.
About you:

• Demonstrated strong experience in a similar role, including word processing and filing.
• A commitment to the importance of high-quality client service and an ability to provide friendly and courteous service.
• Demonstrated ability to liaise, advise and work with staff, managers and clients at all levels and deal with complex and sensitive interpersonal matters.
• Ability to work effectively as a member of a team and contribute to a positive and successful work environment.
• Ability to assess priorities and manage competing deadlines both independently and as a member of a team.
• Experience in the use of Microsoft desktop software, including Word, Excel and Outlook.
• Able to sustain a high level of concentration in a volume processing activity to ensure accuracy and identify errors
• Demonstrated accounts payable/receivable and/or petty cash experience (desirable)
• General understanding of quality framework (desirable)

Role Requirements:

• Valid Aged Care Worker Screening Check:
  o Current National Police Check OR o Current NDIS Worker Screening Clearance.
  NB:  NDIS Worker Screening Clearance is mandatory for Services/Facilities delivering services to NDIS clients.
  o Statutory Declaration if you have been a citizen or permanent resident of a country other than Australia after turning 16.
• Current Drivers Licence and own reliable vehicle
• Certificate in Business Administration or a related discipline – desirable
• Anglicare strongly encourages you to stay up to date with the immunisations recommended for your role, as outlined in our Worker’s Immunisation Procedure.

Why you'll love working with Anglicare Southern Queensland

• Voted Reader’s Digest Most Trusted Brand in Aged Care seven consecutive years in a row.
• Know your role is making a real difference supporting Queenslanders in need.
• Value-driven organisation rooted in Love, Care, Hope & Humility.
• Flexible Working Environment and work from home possibilities.
• Not for Profit Salary Packaging (Reduce your taxable income by up to $18,550).
• Novated Lease – pay for your car and running costs with pre-tax dollars!
• Corporate Health Insurance Discounts with Bupa and Medibank.
• Benefits App – Discounts and cash back at retailers (Woollies, Big W, Myer & more!).
• Referral rewards.
• Wellbeing App – Mental, Physical and Financial wellbeing support.
• A culture of recognition with our Annual People Awards.
• 24/7 Employee Assistance Program & Pastoral Care Support.

Anglicare believes in building an inclusive and diverse workforce and encourages applications from Aboriginal and Torres Strait Islander people, those from cultural and linguistically diverse backgrounds, LGBTIQ+ communities, people with disabilities and people with a lived experience of mental ill health. Please advise us if you require any additional support in the recruitment process.

Please apply online attaching your current resume and responding to our questionnaire.

Responsibilities

HAC Admin

Qualifications

HAC Admin