HireFT
Browse JobsHow it worksPricingAboutSuccess Stories
    Back to jobs
    AS

    Assured Guaranty Ltd.

    Financial Services

    IT Helpdesk Intern - Summer 2027

    New York, United StatesOn-SiteInternship$30 – $32 / hourPosted 1w ago
    All Assured Guaranty Ltd. jobs

    Job description

    Position Summary

    Assured Guaranty is seeking to hire an IT Helpdesk Summer Intern to engage in AI and automation projects as well as assist in day-to-day operations, including helpdesk support, IT asset management, and PC/Laptop/Mobile Device deployments.  At the end of the internship, the candidate will gain valuable knowledge in day-to-day IT operations processes, incident resolution, Windows 11 enterprise support, Microsoft enterprise solutions, and VMWare virtualization solutions.

    Primary Responsibilities

    The intern will assist with the following tasks:

    • Diagnose and troubleshoot common hardware and software issues
    • Leverage Copilot AI and automation solutions to enhance workflows
    • Build AI solutions
    • Document all incidents into ServiceNow (Ticketing System)
    • Configure and deploy Windows desktops, including assembly and disassembly
    • Plan, organize, and reconcile IT hardware assets in ServiceNow asset database
    • Manage, troubleshoot, and deploy mobile devices
    • Provide QA testing on major IT projects
    • Microsoft Teams Deployment
    • Desktop PC and VDI performance monitoring
    • Helpdesk User Experience Enhancements (FAQ creation, Self Service Portal)

    Candidate Background and Qualifications

    • Student currently pursuing a bachelor’s degree
    • Minimum 3.0 GPA
    • Experience/coursework in AI preferred
    • Proficient in PC Hardware (Desktop and Laptops), mobile devices, Windows 10 Operating System, Microsoft Office (Teams, Outlook, Word, Excel, PowerPoint)
    • Excellent written and oral communication skills
    • Ability to handle multiple responsibilities simultaneously and present assignments concisely and accurately
    • Ability to work well as part of a team as well as independently (maintaining accountability over the task at hand)
    • Excellent organizational and time management skills

    The salary for the position is expected to be from $30 per hour to $32 per hour. The actual salary will depend on various factors, including but not limited to a candidate’s experience and credentials, salary expectations of applicable candidates, and other applicable market conditions. This position provides a weekly all-firm catered breakfast and lunch (Tuesday and Wednesday) as well as intern-specific meals and events.

    Note: Housing stipend may be available for interns who will be residing outside of the tri-state area (New York, New Jersey, Connecticut) for the duration of the summer internship program (June 8 – July 30).

    Job details are sourced from the employer's original posting.

    Open job posting
    AS

    About the company

    Assured Guaranty Ltd.

    Assured Guaranty is a financial guaranty insurance company that provides credit enhancement products to public finance, infrastructure, and structured finance markets.

    View all Assured Guaranty Ltd. jobs
    Industry
    Financial Services
    Open roles
    13

    Interested in this role?

    Apply with HireFT

    Free to start — no card required.

    Your fit

    How well do you match?

    Sign in to see how your résumé lines up with this role.