Assurity is looking for enthusiastic, driven and collaborative people to join our team. We’re a company of vibrant and passionate people who work every day to advance our mission of helping people through difficult times – and who truly want to make a difference. As a Certified B Corporation, we have a verified commitment to our people, community and planet, and we work every day to make the world a better place.
Ample opportunities for growth, a thriving culture and coworkers who care as much as you do are just the beginning. Come work with purpose. Learn more: www.assurity.com/careers
ESSENTIAL FUNCTIONS
80% Oversee and coordinate all system related projects, creates test plans and performs testing for New Business and Case Specialists, which includes:
- Complete and thorough understanding of LifePRO administrative system as it relates to case submission to issuing.
- Complete and thorough understanding and responsibility for Straight-through processing testing.
- Creating test plans to ensure high quality and rapid regression testing.
- LifePRO new product and current product enhancement testing.
- All systems upgrade testing.
- Acts as a liaison between IT and New Business for system and processing related issues.
- Attending meetings as a representative of New Business and Case Specialist.
- Identifying and creating new letters, policy pages, agent correspondence and forms.
- Reviews and make necessary updates to current Global 360 letters, agent correspondence and forms.
- Performs Global 360 testing and implementation of changes to Global 360 letters, agent correspondence and forms.
- Identifying and assisting with implementation of process improvement changes.
- Communicating correspondence changes to New Business and Case Specialists associates; and
- Challenging existing processes and assumptions to design simpler, more effective solutions and improve end-to-end outcomes.
15% Process and issue new business applications which includes:
- Ordering MIB and prescription drug reports based on underwriting and product guidelines.
- Obtaining and reviewing underwriting requirements for issue cases.
- Communicating with agents on outstanding requirements.
- Approving non-medical/simplified cases; and
- Issuing policies, which includes preparing delivery forms, endorsements, amendments, beneficiary and ownership arrangements, and riders.
5% Perform other functions, which may include:
- Assisting with special projects and other related duties as requested.
- Serving on department and/or company teams as requested; and
- Assisting with and participating in team functions and events.
The list of essential functions is not exhaustive and may be substituted as necessary.
EXPERIENCE AND SKILL REQUIREMENTS
- Four to six years’ experience in business or related field required.
- Professional oral and written communication skills required.
- Decision-making ability required.
- Strong analytical, critical thinking and problem-solving skills, with the ability to evaluate options and recommend solutions.
- Word processing and spreadsheet software proficiency required.
- Ability to independently prioritize work, manage competing responsibilities, and meet deadlines.
- Attention to detail.
- Ability to work independently.
- Ability to type 50 words per minute is required.
- Consistent and reliable attendance is an essential function to this position.
- Talent required in values, work intensity, achiever, positivity, resourcefulness, command, relationship-extension, and exactness.
EDUCATION AND CERTIFICATION REQUIREMENTS
- Associate degree, trade school certification or equivalent in related field required.
PHYSICAL AND WORK SCHEDULE REQUIREMENTS
- May require work more than 40 hours a week in order to complete functions of position.
- Hybrid position based in Lincoln, NE. Requires three days per week onsite and provides a hybrid schedule with two remote workdays, if desired
