The Operations Manager will lead a team of Call Center Supervisors by providing them with direction, support and career development. The position is responsible for improving customer satisfaction and the productivity and performance of Experts. The Operations Manager will also improve team member satisfaction resulting in the retention of Call Center Supervisors and Customer Service Representatives.
Job details are sourced from the employer's original posting.
Open job postingAbout the company
Asurion provides device protection, repair, and support services for mobile devices and consumer electronics.