Amrit Ocean Resort is seeking a friendly, professional, and detail-oriented Front Desk Agent to join our team full-time. If you thrive in a luxury hospitality environment and love creating memorable guest experiences, we want to hear from you!
What You’ll Do:
- Greet guests with warmth and professionalism, ensuring a seamless check-in/check-out experience
- Handle guest inquiries and resolve issues efficiently and courteously
- Manage room reservations, payments, and guest accounts using our property management system
- Communicate effectively with housekeeping, concierge, and other departments to ensure guest satisfaction
- Provide information about resort amenities, local attractions, and services
What We’re Looking For:
- Previous front desk or customer service experience preferred (hospitality experience a plus)
- Strong communication and interpersonal skills
- Tech-savvy with the ability to learn new systems quickly
- Availability to work flexible shifts, including weekends and holidays
- A positive attitude and passion for guest service
