FLSA Classification: Nonexempt
Reports to: General Manager
Job Description
Summary/objective
Responsible for leading and supervising the housekeeping team to ensure a fully functional and clean facility
Essential functions
Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
- Provide strong leadership with excellent communication skills and problem solving abilities
- Responsible for the hiring and training of team members
- Develop an adequate staffing plan and team schedule
- Monitor team member productivity, provide constructive feedback and coaching
- Create and foster a team culture which is centered on achieving goals with high level of customer service
- Conduct periodic and annual team performance evaluations
- Keep team and members informed of events and activities and encourage participation
- Support and handle member issues; make decisions in consideration of the club’s policies and procedures
- Create and support special events to promote department and club
- Maintain regularly scheduled hours on department schedule
- Create and execute routine daily cleaning schedule for the facility
- Oversee the daily completion of housekeeping duties by team members
- Seek out situations to improve and maintain a safe and clean environment
- Ensure common areas of the club in safe, working, and clean condition
- Coordinate with Facilities Director to ensure timely maintenance, cleaning, and repairs
- Purchase and maintain housekeeping supplies
- Respond promptly to all housekeeping requests
- Collaborate with department managers to troubleshoot club related issues and ensure an overall high level of success for the club
- Operate within budget guidelines for the purchasing supplies, operational costs, pricing outside vendors and contractors
