Delivery Technician - Full Time - Days - Howell - AHSIC

Responsible for the delivery, setup, maintenance, retrieval, and repair of durable medical equipment (DME) and medical supplies for patients. Provides patient and caregiver education on equipment use and safety, completes required documentation accurately, maintains company vehicles and equipment, and supports inventory control and warehouse operations. Participates in on-call and after-hours coverage as assigned.

Principal Responsibilities

1. Deliver, set up, inspect, and retrieve durable medical equipment and medical supplies in accordance with company policies and procedures.
2. Educate patients, caregivers, and facility staff on the safe and proper use of equipment.
3. Complete all required delivery, service, maintenance, and billing documentation accurately and on time.
4. Perform equipment cleaning, testing, troubleshooting, maintenance, and minor repairs.
5. Verify patient and delivery information and obtain required signatures and documentation.
6. Assist with inventory control, equipment tracking, cycle counts, and warehouse organization.
7. Load, unload, and transport equipment safely while maintaining compliance with company safety standards.
8. Conduct routine vehicle inspections and report maintenance or safety concerns promptly.
9. Provide exceptional customer service and respond professionally to patient concerns and service requests.
10. Participate in on-call, weekend, and after-hours coverage as required.
11. Maintain compliance with all company, state, federal, HIPAA, and accreditation requirements.
12. Perform other duties as assigned.

Required:

• High School Diploma or GED.
• Valid driver's license with an unrestricted driving record.
• Ability to lift and move at least 75lbs safely.
• Basic technology, communication, and customer service skills.
• Ability to pass required background, drug, and motor vehicle screenings.

Preferred:

• 1+ year of experience in DME, healthcare delivery, warehousing, logistics, or a related field.
• Experience working with patients, caregivers, or healthcare facilities.
• Knowledge of medical equipment and HIPAA requirements.

AHS Investment Corporation (AHSIC) is the wholly owned for-profit subsidiary of Atlantic Health.

Our Business Units

• AtHome Medical – a Durable Medical Equipment Company, combining professional services and high-quality medical products.
• Atlantic Private Care Services - a private duty Nursing and Home Health Aide service provider, servicing the NJ counties of Morris, Essex, Union and Sussex.
• Real Estate Division – Commercial Property and Residential Housing ownership and management services for AHSIC and Atlantic Health.
• MSO – Management Services to a variety of healthcare enterprises, such as Atlantic Mobile Health/ Atlantic Ambulance, Primary Care Partners, Atlantic Health Partners, AHS ACO LLC, and others.
• Eagle Ambulance – a private ambulance company.
• Joint Ventures – Investment interests with various healthcare organizations.
• AHa! Innovation Center – an incubator designed to promote and commercialize innovation in the health care arena.

• Medical, Dental, Vision, Prescription Coverage (22.5 hours per week or above for full-time and part-time team members)
• Life & AD&D Insurance.
• Short-Term and Long-Term Disability (with options to supplement)
• 403(b) Retirement Plan: Employer match, additional non-elective contribution
• PTO & Paid Sick Leave
• Tuition Assistance, Advancement & Academic Advising
• Parental, Adoption, Surrogacy Leave
• Backup and On-Site Childcare
• Well-Being Rewards
• Employee Assistance Program (EAP)
• Fertility Benefits, Healthy Pregnancy Program
• Flexible Spending & Commuter Accounts
• Pet, Home & Auto, Identity Theft and Legal Insurance

____________________________________________