At Atlantis Casino Resort Spa, we are more than just a premier destination for luxury gaming and hospitality in Reno, Nevada; we are creators of unforgettable moments. Our commitment to excellence shines through our exceptional gaming, exquisite dining, and indulgent spa services, all set in an inviting and sophisticated atmosphere. As a family-owned business, we prioritize nurturing lasting relationships with our guests and the community, ensuring that every interaction is warm, memorable, and tailored to foster a true sense of belonging.
Essential Duties and Responsibilities:
- Clean and sanitize restrooms, public areas, offices, and employee areas.
- Sweep, mop, vacuum, and polish floors.
- Empty trash and recycling containers and replace liners.
- Dust furniture, fixtures, gaming machines, and other surfaces.
- Clean windows, mirrors, glass doors, and other glass surfaces.
- Respond promptly to spills and maintain a safe environment for guests and team members.
- Restock restroom supplies, paper products, soap, and other amenities.
- Operate custodial equipment such as floor scrubbers, buffers, vacuums, and carpet extractors.
- Report maintenance issues, damaged equipment, or safety hazards to management.
- Follow all company policies, safety procedures, and OSHA guidelines.
- Maintain a professional appearance and provide courteous service to guests.
- Perform additional cleaning duties as assigned.
- Previous custodial, housekeeping, or janitorial experience preferred but not required.
- Ability to work independently and as part of a team.
- Strong attention to detail.
- Good communication and customer service skills.
- Ability to stand, walk, bend, lift, and perform repetitive tasks for extended periods.
Physical Requirements:
- Frequently lift and carry up to 50 pounds.
- Stand and walk for long periods.
- Bend, stoop, kneel, reach, and climb as needed.
- Work in a fast-paced environment with frequent guest interaction.
Work Environment:
- Casino and hotel environment operating 24 hours a day.
- Flexible schedule including weekends, holidays, evenings, and overnight shifts.
- Exposure to cleaning chemicals, noise, and high guest traffic.
We believe that our people are at the heart of our success. By investing in our team through growth opportunities and robust training programs, we cultivate an environment of loyalty and pride. Our focus on building a talent ecosystem in collaboration with local institutions enables us to ensure that every experience at Monarch reflects the luxury and dedication we stand for. Join us in creating extraordinary experiences that inspire and elevate the spirit of hospitality.
