Mini Bar Attendant - Cove

The role is also responsible for conducting daily inventory controls, replenishing mini bar products, monitoring equipment functionality, reporting maintenance concerns, maintaining storage areas and service carts, and supporting revenue generation through accurate inventory management and adherence to established operating procedures. The Mini Bar Attendant plays a key role in enhancing the overall guest experience while protecting the company's assets and maximizing mini bar sales revenue

Key Responsibilities

Consider grouping duties into clearer categories:

Inventory & Product Control

Conduct daily room inspections and mini bar inventories.
Record and process all guest consumption accurately using designated systems.
Replenish mini bar products according to par levels and brand standards.
Maintain appropriate stock levels on service carts and in assigned storage areas.
Monitor product expiration dates and product quality standards.

Equipment & Maintenance

Verify mini bars are functioning correctly during each room inspection.
Perform basic troubleshooting and report equipment malfunctions promptly.
Coordinate repair requests for mini bars, carts, and handheld devices.

Guest Service

Respond professionally to guest inquiries and requests.
Promote a positive and welcoming guest experience.
Maintain knowledge of resort facilities and services to assist guests effectively.

Compliance & Safety

Adhere to food safety, sanitation, and company policies.
Maintain a valid Food Handler's Certificate and medical health certificate.
Follow inventory control procedures to minimize loss and maximize revenue.
Updated Qualifications

Required Qualifications

High School Diploma or equivalent.
Minimum one (1) year experience in hospitality, food and beverage, retail, inventory control, or guest service environment.
Food Handler's Certificate.
Basic computer and handheld device proficiency.
Strong attention to detail and accuracy.
Ability to work independently and manage time effectively.
Excellent guest service and communication skills.
Ability to lift and transport products and materials in accordance with departmental requirements.
Ability to work flexible schedules, including evenings, weekends, and holidays.