Pit Manager

Main Duties & Responsibilities: 

•    Exercises the utmost degree of confidentiality as it relates to departmental operations and company information.
•    Adheres to all company and departmental policies, rules, customs, and procedures.
•    Protects the games from inside or outside interference.
•    Aware of premium players in-house, their credit, table limits, history.
•    Ensure your supervisors are aware of in-house premium players and special request.
•    Sound knowledge of Gaming Regulations and Company Policies.
•    Responsible for the comfort and entertainment of gaming patrons.
•    Responsible for scheduling or placement of Supervisors/ Dealers within his/her assigned pit.
•    Responsible for all transactions and paperwork.
•    Ensures that games run smoothly.
•    Addresses any player concerns, etc. that may arise during the shift.
•    Responsible for discipline and enforcing company’s policies.
•    Handles disputes that may arise with the games within the pits.
•    Keep the shift manager inform of major buy-ins and significant win/loses.
•    Supervises the overall management of the pit to ensure smooth and effective operation.
•    Provides objective appraisal of staff on a yearly basis.
•    Performs other reasonable duties required by management.
Required Qualifications:

Gaming Board License for the Casino.
Exceptional customer services skills
Must have a minimum of three (3) years’ experience in a managerial capacity.
Casino management experience
Excellent communication both oral and written.
Flexible hours, willing to work evenings, weekends, and holidays.