Main Duties and Responsibilities
- Greet and engage guests in a warm, friendly, and professional manner.
- Take accurate guest orders and process transactions through the POS system.
- Deliver exceptional customer service and promptly address guest concerns.
- Prepare and serve menu items in accordance with Shake Shack recipes and quality standards.
- Maintain cleanliness and sanitation of dining areas, workstations, equipment, and service areas.
- Follow all food safety, hygiene, and FIFO inventory procedures.
- Restock condiment stations, supplies, and service areas throughout the shift.
- Assist with opening, closing, setup, breakdown, and side-work duties.
- Maintain knowledge of menu offerings and provide recommendations to guests.
- Support all restaurant stations and work collaboratively with team members.
- Follow all company health, safety, and operational standards.
- Participate in ongoing training and maintain a valid Health Certificate.
- Perform additional duties as assigned by management.
- The Company operates a twenty-four (24) hour business. Therefore, you may be rostered to work shifts, which may change from time to time.
Required Qualifications
- Minimum High school diploma or equivalent vocational training
- Minimum of 1 year restaurant experience
- Food Handler’s Certificate
Why join Atlantis?
At Atlantis, you'll be part of a dynamic team dedicated to delivering world-class guest experiences while maintaining the highest standards of safety. If you thrive in an active environment, enjoy helping others, and are committed to excellence, we encourage you to apply.