Insurance Verification Specialist

Position Overview

AO Multispecialty Clinic is a trusted healthcare organization in the CSRA, known for providing compassionate, high-quality patient care. We are committed to supporting our patients, our community, and our team members. If you are detail-oriented, dependable, and thrive in a collaborative healthcare environment, AO Multispecialty Clinic offers an opportunity to make a meaningful impact every day. The Insurance Verification Specialist is a key member of the Billing Department and plays an essential role in ensuring accurate and timely insurance verification to support clinic operations and patient services.

Key Responsibilities

Contact insurance carriers to confirm eligibility, benefits, and coverage details Communicate insurance benefit information clearly and professionally to patients Obtain, track, and maintain current referrals for in-network and out-of-network insurance plans Update patient insurance information promptly when plans or benefits change Ensure insurance verification data is accurately documented and maintained in patient records Manage multiple internal communication channels to support timely and accurate patient insurance verification