Senior Manager - Member Initiative Lead

At AustralianSuper, we truly care about our colleagues.

We know work and life are intertwined. That's why we support the diverse needs of everyone and have policies that enable us all to thrive and be truly flexible. We ensure diversity is celebrated for the opportunity it provides us all to learn and grow and deliver better outcomes for members.

We are dedicated to building a high-performance environment underpinned by a strong risk culture, ensuring we deliver the best outcomes for our members.

Your New Role

Join AustralianSuper's Technology, Digital & Data team as an Initiative Lead - Member, where you'll play a critical role in shaping how member-focused technology initiatives are planned, prioritised and delivered across the Fund.

Working closely with senior leaders, technology teams and business stakeholders, you'll drive the creation of a single delivery pipeline for member initiatives, bringing visibility, alignment and delivery excellence across a complex portfolio of work. This role is ideal for a strategic delivery leader who thrives in fast-paced environments, enjoys influencing senior stakeholders, and is passionate about Agile ways of working.

You'll be at the centre of AustralianSuper's transition towards a more Disciplined Agile and AI-enabled future, helping teams improve delivery quality, accelerate outcomes and create better experiences for members.

In This Role, You Will:

• Lead the planning, coordination and execution of member-focused initiatives across Technology, Digital & Data.
• Establish and manage a single delivery pipeline that provides visibility across priorities, dependencies and delivery outcomes.
• Facilitate quarterly planning, sprint cadences and Big Room Planning activities to drive alignment and delivery success.
• Partner with business and technology stakeholders to prioritise work and optimise delivery outcomes.
• Develop and maintain value stream roadmaps, ensuring clear alignment between strategy, priorities and execution.
• Drive continuous improvement initiatives, leveraging Agile practices to improve delivery pace, quality and predictability.
• Collaborate on the transition to a unified JIRA environment and promote best practice delivery frameworks across teams.
• Work across virtual squads and cross-functional teams in a Disciplined Agile environment to deliver meaningful outcomes for members.

What You'll Need:

• Significant experience in delivery leadership, program coordination, initiative management or a similar role within complex organisations.
• Strong understanding of Agile delivery methodologies, including experience facilitating planning cycles, sprint cadences and delivery governance.
• Experience influencing and engaging senior stakeholders across both business and technology functions.
• Strong knowledge of delivery management tools and practices, with experience using JIRA highly regarded.
• The ability to manage competing priorities, dependencies and risks across multiple initiatives.
• Excellent communication, facilitation and stakeholder management skills.
• Strong analytical and problem-solving capabilities, with a focus on driving practical outcomes.
• Tertiary qualifications in Business, Technology or a related discipline. Agile or Scrum certifications will be highly regarded.

Life at AustralianSuper

AustralianSuper is committed to colleague development, offering learning, coaching and career opportunities across our growing organisation. We support flexible, blended working and are happy to discuss what this looks like for you.

We cultivate a workplace that champions safety, respect, inclusiveness and diversity. If you require any reasonable adjustments to the recruitment process or role, please let our recruitment team know.

What's Next

Apply now if you share our values of Energy, Integrity, Generosity of Spirit and Excellent Outcomes, and want to help shape the future of technology delivery for Australia's largest superannuation fund.

Important Information

AustralianSuper uses AI to review resumes and conduct initial phone interviews. When invited, candidates may opt for a traditional phone screening instead.

For information on how we handle personal data, please refer to our Candidate Privacy Policy.

Australian or New Zealand citizenship or Australian permanent residency is required.

Agencies please note: this role is being managed directly by AustralianSuper's Talent Acquisition team.