We’re looking for a Route Service and Sales Representative in Grand Rapids, MI who combines mechanical skill with a heart for customer service — someone who wants more than just a job, but a long-term career with growth potential.
What You’ll Gain
- Pay: $21-22/hr. Average yearly of $62,000-$68,000 with on-call and incentives.
- Consistent schedule: Monday- Friday, 7:00 a.m. – 4:30 p.m.
- Company-provided vehicle for business use during work hours.
- Full benefits package — medical, dental, vision, profit sharing, and paid time off.
- Paid, hands-on training with experienced leaders and technicians.
- A career path with advancement opportunities.
- The stability and pride of working for a family-owned company that values service, safety, and people development.
What You’ll Do
- Install, service, and maintain commercial dishwashing and cleaning equipment across the Grand Rapids market.
- Build strong relationships with restaurant and hospitality customers through reliable, proactive service.
- Diagnose and repair electrical, mechanical, and plumbing-related issues with precision and professionalism.
- Ensure full safety compliance in every task — from chemical handling to equipment procedures.
- Manage route scheduling, inventory, and equipment care to ensure consistent results.
- Partner with your customers to identify opportunities for growth and satisfaction.
What You Bring
- Prior experience in Customer Service, or as a Maintenance Specialist, or related mechanical field preferred.
- Strong technical or mechanical aptitude — comfortable with troubleshooting and hands-on problem solving.
- Excellent customer service and communication skills.
- High sense of accountability, safety awareness, and pride in workmanship.
- Valid driver’s license for at least 3 years.
